Specialty Representative/Senior Specialty Representative - Bone Health - Worcester, MA (Overlay)
About The Position
Amgen is seeking a Specialty Representative or Senior Specialty Representative to serve as the primary customer contact in the assigned territory, covering Framingham, Leominster, and Fitchburg, Massachusetts. The representative provides medical professionals with current clinical knowledge of Amgen products, communicates their benefits, and helps customers navigate payer-related complexities. The role implements marketing strategy and promotes Amgen products as directed by the District Manager. Relocation is not offered. This position combines territory sales, customer account management, educational programming, and collaboration with colleagues and the District Manager. The role level and title will be determined based on the candidate’s qualifications and experience for the geography. Amgen offers salary, a Total Rewards Plan based on eligibility, and opportunities for professional and personal growth.
Requirements
- For Specialty Representative: Bachelor’s degree; or an associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
- For Senior Specialty Representative: Bachelor’s degree and 3 years of sales and/or non-sales clinical experience in a healthcare or scientific field; or an associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
- Ability to provide clinical product information, promote products, and manage customer relationships and territory sales activities.
Nice To Haves
- Sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
- For Specialty Representative, some experience, pre-graduate sales training, and/or a proven track record of successful leadership under pressure.
- For Senior Specialty Representative, 3 or more years of experience.
- Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
- Advanced influencing and relationship-building skills focused on sales outcomes.
- Local market knowledge.
- Bachelor’s degree in Life Sciences or Business Administration.
- Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.
Responsibilities
- Provide current and comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to support appropriate utilization.
- Achieve territory sales goals by delivering branded sales messages, conducting planned programs, arranging and following up on medical education programs, and engaging customers in person and virtually.
- Develop and manage customer accounts by tailoring discussions to customer needs, supporting product access, resolving or triaging reimbursement issues, and maintaining product contracts.
- Provide feedback on marketing strategy, assess sales activity effectiveness and territory performance, and develop territory plans with the District Manager.
- Collaborate with colleagues to share best practices and continue learning and growing in the role.
- Maintain enthusiasm for Amgen products throughout the sales cycle, build the brand, and keep patient service in focus.
- Uphold Amgen’s stated values, including being science-based and ethical, creating value, ensuring quality, working in teams, and communicating and being accountable.
Benefits
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
- Group medical, dental, and vision coverage.
- Life and disability insurance.
- Flexible spending accounts.
- Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
- Stock-based long-term incentives.
- Award-winning time-off plans.
- Flexible work models, including remote and hybrid arrangements where possible.
- Career development opportunities.
- Work/life balance support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
