About The Position

This is a field-based specialty representative role covering the areas surrounding Dayton, Toledo, and Springfield, Ohio. Candidates should live within a reasonable distance of the primary city. The hiring level will be commensurate with experience. The representative executes brand strategy and tactics in the field, delivers sales performance, manages an assigned territory and targeted accounts, and builds strong customer relationships. The role focuses on understanding and addressing customer needs to maximize short- and long-term sales performance, keeping patients central to all efforts, and complying with AbbVie’s code of conduct, policies, and applicable laws and regulations. The representative develops scientific, therapeutic, product, and competitive expertise; collaborates with field and matrix colleagues; and serves as a resource to relevant stakeholders. The role requires driving a personal or company vehicle and meeting applicable health care industry representative credentialing and safe-driving requirements.

Requirements

  • Bachelor’s degree in health, sciences, pharmacy, or a business-related field preferred; relevant equivalent industry experience may substitute for a bachelor’s degree.
  • For candidates qualifying through equivalent experience in lieu of a bachelor’s degree: at least five years of experience, including a high school diploma or GED; three or more years in the pharmaceutical, health, or science industry is preferred.
  • Demonstrated success in selling and strong presentation skills.
  • Ability to recognize customer styles and behaviors and adapt the selling approach.
  • Ability to develop innovative ideas and solutions to maximize business opportunities and address challenges.
  • Ability to contribute ideas to the broader organization and anticipate and respond to change.
  • Ability to influence others and serve as a credible, respected role model and resource among peers.
  • Ability to build collaborative partnerships with district colleagues and matrix teams.
  • Demonstrated positive leadership, peer coaching, and effectiveness in changing and challenging environments.
  • Documented success in leadership and support roles with increased responsibility at the district, regional, or organizational level.
  • Ability to understand and use findings to develop sales strategies.
  • In-depth scientific, therapeutic, product, and competitive knowledge, with the ability to serve as an expert resource to relevant stakeholders.
  • Strong business acumen, proficiency with business tools, and strategic and critical thinking capabilities.
  • Ability to operate effectively in a matrix environment.
  • Valid driver’s license.
  • Ability to pass a pre-employment drug screening test and meet safe-driving requirements.
  • Satisfy applicable health care industry representative credentialing requirements and be in good standing or eligible to obtain required credentials. Requirements may include background checks, drug screens, proof of immunization or vaccination, fingerprinting, and licenses required by specific jurisdictions.

Nice To Haves

  • Bachelor’s degree in health, sciences, pharmacy, or a business-related field.
  • At least three years of pharmaceutical, health, or science industry experience.
  • Proven sales performance in the relevant therapeutic area.
  • Commercial pharmaceutical industry experience, such as physician- or account-based selling, training, managed health care, or marketing.
  • English proficiency, verbally and in writing, in non-English-speaking countries.

Responsibilities

  • Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed goals.
  • Create pre-call plans using SMART objectives and evaluate calls afterward to continuously improve sales performance.
  • Address objections, misunderstandings, and concerns, and seek reasonable calls to action to close each sales call.
  • Proactively serve customer needs, expectations, and challenges to build trusted relationships and achieve mutually beneficial agreements.
  • Develop and execute a call plan that meets call metrics and optimizes coverage and frequency with key customers.
  • Build and share knowledge of customer needs, territory market conditions, competitors, market segments, accounts, disease states, products, clinical matters, and sales practices with the in-field team, brand team, and sales manager.
  • Differentiate AbbVie’s value proposition with assigned health care providers and identify, develop, and maintain disease-state experts, speakers, and advocates.
  • Develop sales strategies based on relevant findings and market intelligence.
  • Collaborate with district colleagues, matrix teams, sales management, marketing, training, customer excellence, and brand plan stakeholders.
  • Meet and maintain applicable health care industry representative credentialing requirements for access to facilities and organizations in the assigned territory.
  • Drive a personal auto, company car or truck, or powered material-handling equipment as required, and meet safe-driving requirements.

Benefits

  • Paid time off, including vacation, holidays, and sick time.
  • Medical, dental, and vision insurance for eligible employees.
  • 401(k) for eligible employees.
  • Eligibility to participate in short-term incentive programs.
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