About The Position

This field-based role covers the areas surrounding Dayton, Toledo, and Springfield, Ohio. Candidates should live within a reasonable distance of the primary city. Hiring level will be commensurate with experience. The representative executes brand strategy and tactics in the field, delivers sales performance, manages the assigned territory and targeted accounts, and builds customer relationships and customer-needs-solving capability to maximize short- and long-term sales performance. The role centers efforts on patients and requires compliance with AbbVie’s business code of conduct, policies, and applicable laws and regulations. The position engages specialty healthcare providers and other relevant stakeholders, applies scientific, therapeutic, product, competitive, and market knowledge, and collaborates with internal teams to optimize brand strategy and execution. It requires driving a personal or company vehicle and meeting applicable healthcare-industry representative credentialing and safe-driving requirements.

Requirements

  • Bachelor’s degree in health, sciences, pharmacy, or a business-related field preferred; relevant equivalent industry experience may substitute.
  • In lieu of a bachelor’s degree, at least five years of relevant industry experience is required; a high school diploma or GED is also required. Three or more years in the pharmaceutical, health, or science industry is preferred.
  • Proven track record of success in selling and solid presentation skills.
  • Ability to identify customer styles and behaviors and adapt selling approaches quickly.
  • Ability to generate innovative ideas and solutions, anticipate and respond to change, and contribute ideas beyond the immediate team.
  • Ability to influence others and serve as a credible, respected role model and resource among peers.
  • Ability to build collaborative partnerships with district colleagues and matrix teams, lead by example, and support peer coaching.
  • Documented success in leadership and support roles with increased responsibility at the district, regional, or organizational level.
  • Ability to understand and use findings to develop sales strategies.
  • In-depth scientific, therapeutic, product, and competitive knowledge, and ability to serve as an expert resource for relevant stakeholders.
  • Strong business acumen, proficiency with business tools, strategic and critical thinking capabilities, and ability to operate effectively in a matrix environment.
  • Satisfy applicable HCIR credentialing requirements and be in good standing or eligible to obtain credentials. Requirements may include background checks, drug screens, immunization or vaccination proof, fingerprinting, and licenses required by specific jurisdictions.
  • Valid driver’s license; ability to pass a pre-employment drug screening test and meet safe-driving requirements.

Nice To Haves

  • Proven sales-performance success in the relevant therapeutic area.
  • Commercial pharmaceutical industry experience, such as physician- or account-based selling, training, managed healthcare, or marketing.
  • English language proficiency verbally and in writing, as specified for non-English-speaking countries.

Responsibilities

  • Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed goals.
  • Create pre-call plans using SMART objectives and conduct post-call evaluations to improve sales performance.
  • Handle objections, misunderstandings, and concerns, and establish appropriate calls to action to close sales calls.
  • Serve customer needs and address expectations and challenges to build trusted relationships and achieve mutually beneficial agreements.
  • Develop and execute call plans that meet call metrics and optimize coverage and frequency for key customers.
  • Build and share market intelligence about customer needs, territory conditions, competitors, market segments, accounts, disease states, products, clinical matters, and sales with field, brand, and management teams.
  • Differentiate AbbVie’s value proposition with assigned healthcare providers and identify, develop, and maintain disease-state experts and speakers or advocates.
  • Apply scientific, therapeutic, product, and competitive knowledge and use business tools and strategic thinking to support brand performance.
  • Collaborate with district colleagues, matrix teams, sales management, marketing, training, customer excellence, and brand stakeholders.
  • Meet and maintain applicable HCIR credentialing requirements for entry to facilities and organizations in the assigned territory.
  • Drive a personal or company vehicle or truck, or powered material-handling equipment, as required by the role.

Benefits

  • Paid time off, including vacation, holidays, and sick time.
  • Medical, dental, and vision insurance for eligible employees.
  • 401(k) for eligible employees.
  • Eligibility to participate in short-term incentive programs.
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