Remote Specialty Pharmacy Technician (CPhT/ExCPT)

Navitus Health Solutions, LLC•,

10d•$20 - $22•Remote

About The Position

Lumicera is hiring a remote Specialty Pharmacy Technician, identified in the posting overview as an Intake Specialist I. Under the direction of the Associate Manager, Patient Support Services, and specialty pharmacy pharmacists, this role enrolls new specialty pharmacy patients and ensures their records contain accurate, complete information, including demographics, allergies, medication history, comorbidities, and payer information. The role places calls to new and existing patients, answers inbound calls, and contacts doctors and patients by phone, fax, or other communication methods. It accurately enters prescription and other dispensing information into the pharmacy software. The technician may also help providers and insurers triage prior authorizations and assist other facility areas with pharmacy technician duties as needed. Prescription entries are verified by a Specialty Pharmacist. Remote work is available only to residents of the states listed in the posting.

Requirements

High school diploma or GED.
National CPhT certification and/or registration or licensure as required by the employee’s state of residence.
Ability to work scheduled hours; shifts may vary based on department needs.
Ability to work within the department’s stated operating hours: 8 a.m.–7 p.m. Monday through Thursday and 8 a.m.–6 p.m. Friday.

Nice To Haves

Some college preferred.
Minimum two years of pharmacy support experience or healthcare environment experience preferred.

Responsibilities

Place phone calls to new and existing specialty pharmacy patients.
Enroll patients in specialty services, which may include patient care management, copay assistance programs, and billing information.
Answer inbound calls from patients, prescribers, and other healthcare professionals.
Contact doctors to obtain necessary information.
Manage assigned workflow queues.
Accurately and thoroughly document information and set up prescription orders.
Accurately translate prescription and other dispensing information into the pharmacy dispensing software.
Assist providers and insurance companies with triaging prior authorizations when assigned.
Assist other areas of the facility with pharmacy technician duties as needed.
Comply with applicable federal and state laws and ethical standards, and participate in, adhere to, and support compliance program objectives.
Perform other duties as assigned.
Interact cooperatively and respectfully with other employees.