Specialty operations Pharmacy Technician 2 Pharm ops

CenterWell•Work at Home - Ohio, OH
•$40,000 - $52,300•Remote

About The Position

The Specialty Operations Pharmacy Technician 2 supports pharmacists in preparing and dispensing specialty prescription medications. This role performs varied, moderately complex administrative, operational, and customer-support assignments, including computations, and typically works on semi-routine assignments. The technician may contact physicians to clarify prescriptions and enter prescription orders into the system. The role also supports pharmacists and patients by following specialty-specific operational processes and programs designed to optimize health outcomes, including communicating effectively with patients and providers. The technician works within defined parameters and standard policies, with some discretion to interpret procedures, prioritize work, and determine timing, and operates under minimal direction. This is a remote position with a Monday–Friday schedule of either 9:00 a.m.–5:30 p.m. EST or 10:00 a.m.–6:30 p.m. EST. Occasional travel to Humana offices for training or meetings may be required. Employees working from home must have internet service with at least 25 Mbps download and 10 Mbps upload speeds and a dedicated workspace that protects member PHI/HIPAA information.

Requirements

  • Hold an active license with the Board of Pharmacy in the appropriate state.
  • Be a Certified Pharmacy Technician through PTCB or ExCPT.
  • For remote work, have self-provided internet service with at least 25 Mbps download and 10 Mbps upload speeds.
  • Work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.

Responsibilities

  • Support pharmacists in preparing and dispensing specialty prescription medications.
  • Perform varied, moderately complex administrative, operational, and customer-support assignments, including computations.
  • Contact physicians to clarify prescriptions when needed.
  • Enter prescription orders into the system when needed.
  • Follow specialty-specific operational processes and programs intended to optimize health outcomes.
  • Communicate effectively with patients and providers to support pharmacists and patients.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) retirement savings plan.
  • Paid time off and company and personal holidays.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability coverage.
  • Life insurance.
  • Other wellness and healthcare-related opportunities.
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