Specialty Dental Assistant Endodontics

PDS Health•Oakland, CA

18h

About The Position

The Specialty Dental Assistant supports clinicians in delivering the Perfect Patient Experience and helps create long-term patient relationships. The role includes patient care, office, and laboratory duties, such as preparing patients for oral examinations and assisting dental professionals with treatment. Specialty Dental Assistants primarily support clinicians in a designated specialty, including Endodontics, and may need additional training. They work collaboratively with clinical and front-office colleagues and may travel to multiple offices during the day.

Requirements

High school diploma or GED, or equivalent, and training courses required by the state for certification, licensure, or registration.
Certificates, licenses, or registrations as mandated by the applicable state.
Reliable transportation for timely travel to multiple offices per day. A valid driver’s license and automobile insurance are required unless the employee has reliable alternate transportation.
Ability to respond to common inquiries from patients, staff, vendors, and other business-community members.
Ability to draw valid conclusions, use sound judgment, and make decisions under pressure.
Ability to interact effectively with clinicians and owner doctors.
Ability to interpret and apply policies and procedures.
Ability to read and interpret business, professional, technical, safety, operating, maintenance, and regulatory documents.
Effective verbal and written communication skills with patients and coworkers.
Ability to interpret written, verbal, and diagram-based instructions.
Ability to use basic computer software.
Self-motivated, reliable, and able to work independently and as part of a team.
Ability to multitask without compromising work quality.
Strong interpersonal, oral, and written communication skills.
Ability to handle and maintain the confidentiality of patient records.
Organized, detail-oriented, and able to work in a fast-paced environment.
Results-oriented, adaptable, empathetic, ethical, and able to prioritize work and meet commitments.

Nice To Haves

One-year certificate from an accredited college or technical school, or an equivalent combination of education and experience.

Responsibilities

Perform functions in accordance with the applicable state’s Dental Auxiliaries Table of Permitted Duties.
Support the Perfect Patient Experience by keeping patients focused on optimal treatment and addressing their individual needs and concerns.
Escort patients to and from the front desk and introduce them to other team members as appropriate.
Communicate with front- and back-office teams to help schedules run smoothly and efficiently.
Maintain a clean, sterile, and cheerful environment.
Sterilize and disinfect instruments and equipment, and clean operatories according to applicable state infection-control guidelines.
Prepare patients for treatment and assist the dentist in providing efficient, quality dental care.
Complete radiographs and intra-oral pictures at the clinician’s direction.
Prepare procedure tray setups and maintain adequate supplies in each operatory.
Keep patients’ mouths dry and clear using suction or other devices.
Instruct patients on postoperative and general oral health care as directed by the clinician.
Record patient charting and clinician notes in the digital patient chart as directed.
Present treatment records, consents, and health history to the clinician before treatment.
Maintain equipment according to manufacturer guidelines.
Coordinate with the Lead Dental Assistant to ensure clinical supplies are available.
Learn to operate technology and explain or demonstrate its use to others.
Participate in daily morning huddles, monthly team meetings, and other required meetings.
Model company culture, values, standards, and operational practices.
Make decisions consistent with the PDS Brand framework and implement the Perfect Patient Experience process.
Maintain a professional appearance and demeanor, and communicate respectfully.
Comply with company policies and applicable state, federal, and other regulations.
Perform other duties and responsibilities as assigned.
Travel to assigned offices as required, including multiple offices per day; travel may be planned or unplanned and may change without notice.