Specialty Dental Assistant Endodontics

PDS Health•Olympia, WA

18h

About The Position

The Specialty Dental Assistant supports clinicians in delivering the Perfect Patient Experience and helping create Patients for Life. The role performs patient-care, office, and laboratory duties, including preparing patients for oral examinations and assisting dental professionals with treatment. Specialty Dental Assistants primarily support clinicians in their assigned specialty, including Endodontics, and may need additional training. The position requires constructive collaboration with specialty dental assistants, patients, and front-office staff, along with effective listening, follow-through, communication, and problem-solving. Specialty Dental Assistants travel to multiple offices as needed, sometimes several times per day; travel may be planned or unplanned and may change without notice.

Requirements

High school diploma or GED, or equivalent, and training courses required by the state for certification, licensure, or registration.
Certificates, licenses, or registrations mandated by the applicable state.
For Specialty Dental Assistants, a valid driver's license and automobile insurance, or reliable alternate transportation that permits timely travel to multiple assigned offices per day. Driver's license and automobile insurance are subject to verification through background and motor-vehicle-record checks at hire.
Ability to respond to common inquiries from patients, staff, vendors, and other members of the business community.
Ability to draw valid conclusions, use sound judgment, and make decisions under pressure.
Ability to interact effectively with clinicians and owner doctors and to interpret and apply policies and procedures.
Ability to read and interpret business, professional, technical, safety, maintenance, and regulatory documents.
Effective verbal and written communication skills with patients and coworkers; ability to interpret written, verbal, or diagram-based instructions.
Ability to use basic computer software.
Results-oriented, energetic self-starter who sets realistic goals, meets commitments, persists, and prioritizes work.
Flexible, adaptive, empathetic, ethical customer-service approach.
Active listening and observation skills and ability to influence constructive change.
Self-motivated and reliable; able to work independently and as part of a team.
Ability to multitask without compromising work quality.
Ability to maintain strict confidentiality of patient records.
Organized and detail-oriented, with ability to work in a fast-paced environment.

Nice To Haves

One-year certificate from an accredited college or technical school, or an equivalent combination of education and experience.

Responsibilities

Perform duties in accordance with the applicable state's Dental Auxiliaries Table of Permitted Duties.
Support the Perfect Patient Experience by focusing patients on optimal treatment and responding to their individual needs and concerns.
Escort patients to and from the front desk and introduce them to other team members as appropriate.
Coordinate with front- and back-office teams to help ensure clinicians' schedules run smoothly and efficiently.
Maintain a clean, sterile, and welcoming environment; sterilize and disinfect instruments and equipment and clean operatories according to applicable infection-control guidelines.
Prepare patients for treatment and assist the dentist in providing efficient, quality dental care.
Take radiographs and intraoral pictures at the clinician's direction.
Prepare procedure trays and maintain and replenish supplies in operatories.
Keep patients' mouths dry and clear using suction or other devices.
Provide postoperative and general oral-health-care instructions as directed by the clinician.
Record patient charting and clinician notes in the digital patient chart as directed.
Present treatment records, consent forms, and health histories to the clinician before treatment.
Maintain equipment according to manufacturer guidelines.
Coordinate with the Lead Dental Assistant to ensure clinical supplies are available.
Learn to operate technology and explain or demonstrate its operation to others.
Participate in morning huddles, monthly team meetings, and other required meetings.
Model company culture, values, standards, and operational practices; make decisions consistent with the PDS Brand framework.
Implement the Perfect Patient Experience process to help gain Patients for Life.
Maintain professional appearance and demeanor and communicate respectfully.
Comply with company policies and applicable state, federal, and other regulations.
Perform other duties and responsibilities as assigned.