Specialty Dental Assistant Endodontics

PDS Health•Pleasanton, CA

15h

About The Position

Pleasanton Ridge Dental Group and Orthodontics is hiring a Specialty Dental Assistant in Endodontics. The role supports clinicians by delivering the Perfect Patient Experience and helping create lasting patient relationships. Dental assistants perform patient-care, office, and laboratory duties, including preparing patients for examinations and assisting dental professionals with treatment. Specialty dental assistants primarily support clinicians in their assigned specialty and may need additional training. They work collaboratively with specialty dental assistants, patients, and front-office colleagues, communicating constructively and reliably.

Requirements

High school diploma or GED equivalent, plus training courses mandated by the state for certification, licensure, or registration.
Certificates, licenses, or registrations required by the applicable state.
For specialty dental assistants, a valid driver’s license and automobile insurance, or reliable alternate transportation that permits timely travel between multiple offices. A driver’s license is subject to background and motor vehicle record checks at hire.
Ability to respond to common inquiries from patients, staff, vendors, and other business community members.
Ability to draw valid conclusions, use sound judgment, and make decisions under pressure.
Ability to interact effectively with clinicians and owner doctors.
Ability to interpret and apply policies and procedures.
Ability to read and interpret business, professional, technical, safety, maintenance, and regulatory documents.
Effective verbal and written communication skills with patients and coworkers.
Ability to interpret written, verbal, and diagrammatic instructions.
Ability to use basic computer software.
Results-oriented, energetic, and self-starting approach; ability to set realistic goals, meet commitments, persist, and prioritize daily work.
Customer-service orientation, including flexibility, adaptability, empathy, passion, and ethical conduct.
Active listening and observation skills and the ability to influence constructively.
Self-motivation, reliability, and ability to work independently and as part of a team.
Ability to multitask without compromising work quality.
Excellent interpersonal, oral, and written communication skills.
Ability to handle and maintain the confidentiality of patient records.
Organization and attention to detail in a fast-paced environment.

Nice To Haves

One-year certificate from an accredited college or technical school, or an equivalent combination of education and experience.

Responsibilities

Perform duties in accordance with the applicable state’s Dental Auxiliaries Table of Permitted Duties.
Support the Perfect Patient Experience by focusing patients on appropriate treatment while attending to their individual needs and concerns.
Escort patients to and from the front desk and introduce them to other team members as appropriate.
Communicate with front- and back-office teams to help the clinicians’ schedules run smoothly and efficiently.
Maintain a clean, sterile, and welcoming environment.
Sterilize and disinfect instruments and equipment, and clean operatories in accordance with applicable state infection-control guidelines.
Prepare patients for treatment and assist the dentist in providing efficient, quality dental care.
Complete radiographs and intraoral images as directed by the clinician.
Prepare procedure trays and maintain adequate supplies in each operatory.
Keep patients’ mouths dry and clear using suction or other devices.
Provide postoperative and general oral-health-care instructions as directed by the clinician.
Record patient charting and clinician notes in the digital patient chart as directed.
Present treatment records, consent forms, and health histories to the clinician before treatment.
Maintain equipment according to manufacturer guidelines.
Coordinate with the Lead Dental Assistant to ensure clinical supplies are available.
Learn to operate technology and explain or demonstrate its operation to others.
Participate in daily morning huddles, monthly team meetings, and other required meetings.
Model company culture, values, standards, and operational practices based on the “We Believes.”
Represent the PDS Brand and make decisions consistent with its framework.
Implement the Perfect Patient Experience process to build lasting patient relationships.
Maintain a professional appearance and demeanor and treat others professionally and respectfully.
Comply with company policies and applicable state, federal, and other regulatory requirements.
Perform other duties and responsibilities as assigned.
Travel to multiple assigned offices as needed, potentially several times per day, with travel that may be planned or unplanned and subject to change.