Specialty Dental Assistant Endodontics

PDS Health•Oakland, CA

18h

About The Position

The Specialty Dental Assistant supports clinicians in Endodontics by delivering the Perfect Patient Experience and helping create Patients for Life. The role includes patient-care, office, and laboratory duties, preparing patients for examinations and treatment, and assisting dental professionals. Specialty dental assistants may require additional training and are expected to work effectively with clinicians, coworkers, patients, and front-office staff. The position requires timely travel to multiple offices, potentially several times per day, using a valid driver’s license and insured vehicle or reliable alternative transportation. Travel may be planned or unplanned and may change without notice.

Requirements

High school diploma or GED, or equivalent, and state-mandated training courses for certification, licensure, or registration.
Certificates, licenses, or registrations as mandated by the applicable state.
A valid driver’s license and automobile insurance, with verification through background and motor vehicle record checks at hire, or reliable alternative transportation for required travel between offices.
Ability to travel to multiple offices in a timely manner, potentially several times per day; travel may be planned or unplanned and subject to change.
Ability to respond to common inquiries from patients, staff, vendors, and other members of the business community.
Ability to draw valid conclusions, use sound judgment, and make decisions under pressure.
Ability to interact effectively with clinicians and owner doctors.
Ability to interpret and apply policies and procedures.
Ability to read and interpret business, professional, technical, safety, maintenance, and regulatory documents.
Effective verbal and written communication with patients and coworkers.
Ability to interpret written, verbal, and diagram-based instructions.
Ability to use basic computer software.
Self-motivated, reliable, and able to work independently and as part of a team.
Ability to multitask without compromising work quality.
Excellent interpersonal, oral, and written communication skills.
Ability to handle and maintain the confidentiality of patient records.
Organized and detail-oriented, with the ability to work in a fast-paced environment.

Nice To Haves

One-year certificate from an accredited college or technical school, or an equivalent combination of education and experience.
Additional training for work in a specialty area.

Responsibilities

Perform duties in accordance with the applicable state’s Dental Auxiliaries Table of Permitted Duties.
Support the Perfect Patient Experience by keeping patients focused on optimal treatment while responding to their individual needs and concerns.
Escort patients to and from the front desk and introduce them to other team members as appropriate.
Communicate with front- and back-office teams to help schedules run smoothly and efficiently.
Maintain a clean, sterile, and welcoming environment.
Sterilize and disinfect instruments and equipment, and clean operatories according to applicable state infection-control guidelines.
Prepare patients for treatment and assist the dentist in providing efficient, quality dental care.
Complete radiographs and intra-oral photographs at the clinician’s direction.
Prepare procedure trays and maintain and replenish supplies in each operatory.
Keep patients’ mouths dry and clear using suction or other devices.
Instruct patients on postoperative and general oral health care as directed by the clinician.
Record patient charting and clinician notes in the digital patient chart as directed.
Present treatment records, consents, and health histories to the clinician before treatment.
Maintain equipment according to manufacturer guidelines.
Work with the Lead Dental Assistant to ensure adequate clinical supplies are available.
Learn to operate technology and explain or demonstrate its operation to others.
Participate in daily morning huddles, monthly team meetings, and other required meetings.
Model company culture, values, standards, and operational practices based on the “We Believes.”
Represent the PDS Brand and make decisions consistent with its framework.
Implement the Perfect Patient Experience process to help gain Patients for Life.
Maintain a professional appearance and demeanor and interact professionally and respectfully.
Comply with company policies and applicable state, federal, and other regulations.
Perform other duties and responsibilities as assigned.