Specialty Administrative Coordinator - Endocrinology

MFM Health•Danvers, MA

1d•$24 - $30

About The Position

MFM Health is seeking an experienced, highly organized Specialty Administrative Coordinator to support its Endocrinology Department. This senior administrative role coordinates patient access, complex provider scheduling, specialty workflows, and administrative operations to support an efficient and positive patient experience. The coordinator collaborates with providers, clinical teams, and administrative staff while managing multiple priorities. The role includes coordinating provider schedules, appointments, referrals, authorizations, and follow-up care; supporting patient registration, check-in/check-out, phones, and communications; maintaining specialty databases, patient tracking systems, reports, and accurate patient records; and helping resolve administrative issues and improve workflows. The position is based in Danvers, Massachusetts. MFM Health describes its culture as collaborative and patient-centric and emphasizes professional development, training, and career advancement.

Requirements

Minimum 5 years of medical office or healthcare practice experience, including patient access, scheduling, and administrative coordination.
Associate's degree or higher in healthcare administration, business, or a related field; or completion of a medical assisting program with current certification.
Strong knowledge of medical terminology, referrals, insurance verification, and authorization processes.
Proficiency with electronic medical records, spreadsheets, and reporting tools.
Excellent communication, organizational, problem-solving, and customer service skills.

Nice To Haves

Experience with Athena EMR, specialty scheduling, and workflow coordination.

Responsibilities

Coordinate provider schedules, patient appointments, referrals, authorizations, and follow-up care.
Manage complex scheduling needs, waitlists, cancellations, and patient access concerns.
Support daily patient care representative functions, including registration, check-in/check-out, phones, and patient communications.
Maintain specialty databases, patient tracking systems, and administrative reports.
Resolve escalated administrative issues and coordinate with clinical staff and outside facilities.
Identify workflow improvements and assist with training and supporting administrative team members.
Maintain accurate patient records and ensure HIPAA compliance.