Specialty Account Manager, Long Term Care (Little Rock, AR)

Axsome Therapeutics•Little Rock, AR

14d•$120,000 - $180,000•Onsite

About The Position

Axsome Therapeutics is seeking a field-based Long-Term Care (LTC) Specialty Account Manager to lead commercial activities in an assigned geography, execute marketing strategies, support a successful launch, and contribute to improved patient outcomes. The role is responsible for territory-level product performance and requires the manager to serve as a disease-state expert, product champion, and account specialist. The manager provides account support and applies knowledge of the local market to assess stakeholders and emerging marketplace trends. The position works with LTC facilities and care teams, pharmacies, and other stakeholders to build customer relationships, support appropriate product adoption, and help patients access treatments. It includes developing territory and account plans, navigating payer and reimbursement processes, collaborating across corporate functions, communicating market feedback, and managing territory activities and resources. The role is field-based, requires residence within the assigned territory, frequent driving, and overnight travel as business needs indicate.

Requirements

Bachelor’s degree from an accredited college or university.
At least 5 years of pharmaceutical or biotech sales experience, including 2 or more years in long-term care or account-based selling environments.
Demonstrated outstanding results, including Top 10% or Elite/President’s Club performance.
Must live within the assigned territory geography.
Experience collaborating with cross-functional teams and using differentiated resources to achieve business goals.
Ability to manage multiple tasks concurrently under accelerated timelines in a dynamic environment.
Ability to thrive amid ambiguity and high expectations.
Strong digital marketing aptitude.
Strong interpersonal, presentation, and communication skills.
Frequent driving, including extended periods behind the wheel.
Prolonged sitting and standing as part of daily job functions.
Ability to lift and carry up to 30 pounds regularly.
Ability to reach overhead to close and secure liftgates or similar equipment.

Nice To Haves

Launch experience is strongly preferred.
Patient support services experience is a plus.

Responsibilities

Drive product adoption in long-term care facilities.
Conduct customer engagements both virtually and in person.
Build relationships with LTC care teams and stakeholders, including psychiatrists, neurologists, nurse practitioners, physician assistants, nurses, LTC staff, closed-door pharmacies, clinical pharmacists, case managers, and care coordinators.
Develop territory business plans and account plans for targeted LTC facilities to achieve or exceed quarterly and annual goals set by commercial leadership.
Promote products within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
Understand customer needs and develop strong customer relationships.
Advise customers and staff on payer policies and processes, including eligibility and benefit verification, prior authorization, and appeals or denials.
Navigate market access and reimbursement, including payer requirements, pharmacy fulfillment processes, patient access programs, and reimbursement tools such as CoverMyMeds.
Use marketing resources to develop customer relationships and confidence in prescribing Axsome medications for appropriate patients.
Report territory activity accurately and promptly as directed by management.
Provide sales and commercial leadership, colleagues, marketing, and other internal departments with feedback about market changes and results.
Complete required training classes in a timely manner.
Complete administrative duties accurately and on time.
Manage activities within the assigned promotional budget.
Collaborate effectively across corporate functions.
Attend medical congresses and society meetings as needed.
Help ensure timely patient access through patient services and savings programs.
Travel overnight as indicated by business needs.
Perform additional responsibilities as assigned.