Specialty Account Manager, Long Term Care (Kansas City, MO)
About The Position
Axsome Therapeutics is seeking a field-based Long Term Care (LTC) Specialty Account Manager to drive commercial activities in an assigned geography and execute marketing strategies for a successful launch. The role is accountable for territory-level product performance and requires serving as a disease-state expert, product champion, and account specialist. The manager provides account support and applies knowledge of the local business landscape to assess stakeholders and emerging market trends. The Specialty Account Manager promotes appropriate product adoption in LTC facilities by developing customer relationships, creating territory and account plans, and supporting access to treatment. The position requires effective virtual and in-person engagement with stakeholders throughout the LTC ecosystem, responsible promotion within approved labeling, timely territory reporting, cross-functional collaboration, and completion of training and administrative duties. The role is field-based, requires residence within the assigned territory, frequent driving and overnight travel as business needs indicate, and attendance at medical congresses and society meetings as needed.
Requirements
- Bachelor’s degree from an accredited college or university.
- At least 5 years of pharmaceutical or biotechnology sales experience, including 2 or more years in long-term care or account-based selling environments.
- Demonstrated outstanding results, including Top 10% or Elite/President’s Club performance.
- Must live within the assigned territory’s geography.
- Experience collaborating with cross-functional teams and using differentiated resources to achieve business goals.
- Ability to manage multiple tasks concurrently under accelerated timelines in a dynamic environment.
- Ability to thrive amid ambiguity and high expectations.
- Strong digital marketing aptitude.
- Strong interpersonal, presentation, and communication skills.
- Frequent driving, including extended periods behind the wheel.
- Prolonged sitting and standing as part of daily job functions.
- Ability to regularly lift and carry up to 30 pounds.
- Ability to reach overhead to close and secure liftgates or similar equipment.
Nice To Haves
- Launch experience is strongly preferred.
- Patient support services experience is a plus.
Responsibilities
- Drive product adoption in long-term care facilities.
- Conduct effective virtual and in-person customer engagements.
- Call on LTC care teams and build relationships with psychiatrists, neurologists, nurse practitioners, physician assistants, nurses, LTC staff, closed-door pharmacies, clinical pharmacists, case managers, and care coordinators.
- Develop a territory business plan, including account plans for targeted LTC facilities, to achieve or exceed quarterly and annual goals set by commercial leadership.
- Promote products within approved labeling and in accordance with industry and corporate legal and regulatory guidelines.
- Understand customer needs and develop strong customer relationships.
- Serve as a resource to customers and staff on payer policies and processes, including eligibility and benefit verification, prior authorization, and appeals or denials.
- Navigate market access and reimbursement, including payer requirements, pharmacy fulfillment processes, patient access programs, and reimbursement tools such as CoverMyMeds.
- Use marketing resources to develop customer relationships and increase confidence in prescribing Axsome medications for appropriate patients.
- Communicate territory activity accurately and in a timely manner as directed by management.
- Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about market changes and results.
- Complete all training classes in a timely manner.
- Complete administrative duties accurately and on time.
- Manage activities within the assigned promotional budget.
- Collaborate effectively across corporate functions.
- Attend medical congresses and society meetings as needed.
- Help ensure timely patient access through patient services and savings programs.
- Travel overnight as indicated by business needs.
- Perform additional responsibilities as assigned.
Benefits
- Annual bonus.
- Significant equity.
- Generous benefits package.
- Competitive employment package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
