Specialized Posting & Servicing Representative

BankUnited, Inc.Miami Lakes, FL

About The Position

Process a variety of functions related to the servicing of Commercial Real Estate/Corporate/ Small Business/ SBA/USDA loans which includes monetary transactions, maintenance and reporting.

Requirements

  • Prior experience in a loan processing/servicing area or related environment, dealing with a variety of commercial insurance coverage types and products required

Nice To Haves

  • Candidates residing in locations within BankUnited's footprint may be given preference.

Responsibilities

  • Ensuring that the Bank's internal and external customers receive an adequate level of service and assistance with their questions and/or concerns.
  • Monitor CCLRS Unassigned queue and the department email box to ensure items are resolved and/or distributed to the appropriate associate for resolution.
  • Monitor the CCLRS queue for incoming assigned requests and complete them accurately and efficiently.
  • Process all incoming payments/payoffs/posting/rate changes received via mail and CCLRS.
  • Process all return checks and returned ACH/FTM items.
  • Monitor the Posting Reject Journal report daily and process the appropriate transactions.
  • Monitor the Automatic Loan Payment Exception Journal report daily and process the appropriate transactions.
  • Monitor the Unapplied Funds Report and process the transactions as appropriate.
  • Perform daily workstation balancing and process the required offsetting entries via BTE or general ledger tickets.
  • Scan the daily general ledger tickets and checks into SCO.
  • Process all incoming wire transfers as appropriate.
  • Monitor the Note Clearing, Wire Transfer Clearing, Participation Clearing and Remittance general ledger account reconciliation and clear items timely.
  • Monitor Late Fee Due Report and process as appropriate.
  • Review the daily SOX related maintenance report and confirm accuracy/validity of the maintenance performed. Obtain supervisor/manager sign off.
  • Process all WAR Transfer transactions including but not limited to loan set-up on Bank 581 - Shadow, processing non-accrual and charge off transactions, WAR loan maintenance, WAR loan posting, research, manual statement creation etc.
  • Set-up and cancel ACH per customer request. Verify accuracy of account information and research any discrepancies.
  • Process all line of credit reject checks or return the items unpaid as appropriate.
  • Review SWAP Deal Reset Report and adjust the interest rates accordingly.
  • Process EA tracking items.
  • Perform credit bureau month to month comparison and research/correct items as needed.
  • Monitor and resolve customer credit disputes. Ensure accurate credit reporting on certain loans that are mandatory for compliance regulations.
  • Review Year-end Interest Statements for Production and Shadow prior to sending to Arrow Mail for mailing.
  • Review the IRS Penalty Tape and complete the B-Notice process.
  • Perform and document testing for Signature releases, Desktop Teller upgrades, Nautilus upgrades, RPA etc.
  • Image process of scanning and indexing documents into Nautilus.
  • Receive audit requests and gather documentation and research items if needed.
  • Monitor various reports daily to identify required actions and/or exceptions.
  • Prepare 1502 Report for late payments, payoffs and paydowns, prepare wire, remit funds and report to Colson FTA, prepare SBA Reporting and Proof Sheet.
  • Daily transfer of funds between the "BankUnited Custodial Agent for Colson Services Corp, FTA Trust DDA account and the Colson FTA Trust Sec Beneficiary general ledger.
  • Process the Colson invoices as received after research is performed.
  • Perform monthly validation and balancing of the 1502 Report. Prepare wire transfer, upload the 1502 Report to Colson FTA, and prepare the SBA Reporting and Proof Sheet.
  • Review and clear the 1502 exceptions identified by Colson FTA.
  • Process the sale of the SBA loans on the secondary market by setting up the participation loan.
  • Validation of participation set up after SBA loan is sold on the secondary market.
  • Handle the "first payments after sale" on all newly sold SBA loans.
  • Update credit bureau reporting codes for SBA loans.
  • Process the SBF FASB transactions.
  • Monitor the USDA Payment Report daily, when applicable, prepare the notification and wire transfer, submit to the appropriate participating bank, and prepare the USDA Reporting and Proof Sheet.
  • Update credit bureau reporting codes for SBA loans.
  • Trains, oversees and assists level I and II Specialized Posting and Servicing Representatives when needed.
  • Be able to work independently with minimal required assistance from supervisor.
  • Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
  • Adheres to Bank policies and procedures and completes required training.
  • Identifies and reports suspicious activity.
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