Specialized Consultant

EssilorLuxottica Group•Auburn Hills, MI

About The Position

The Specialized Consultant supports the management team by demonstrating strong sales behaviors and leadership on the sales floor, fostering a positive work environment, and carrying out operational processes and goals in accordance with company standards and policies. This part-time key-holder role helps motivate floor staff to exceed sales targets and engages and inspires customers through an exceptional customer experience. The role represents the Oakley brand, maintains product knowledge, builds customer relationships, and supports customer-service initiatives. It also assists with merchandise processing, restocking, inventory monitoring, merchandising, display maintenance, and keeping the sales floor and warehouse organized and clean. When management is not present, the Specialized Consultant leads store opening and closing procedures and performs other tasks assigned by management.

Requirements

  • At least one year of retail experience in a specialized environment.
  • Flexible availability, including evenings, weekends, and holidays.
  • Strong sales experience and a proven ability to achieve top results in individual sales performance.
  • Strong communication, interpersonal, and customer-service skills.
  • Ability to work in a team and interact effectively with others.
  • Good time-management and organizational skills.
  • Proficiency in computer use and experience with cash registers.
  • Ability to stand most of the time or move around on the sales floor or in the warehouse.
  • Bilingual.
  • Ability to move merchandise and lift up to 40 lbs.

Responsibilities

  • Represent the brand, demonstrate brand knowledge, and stay current on products.
  • Establish strong customer connections and relationships to maintain positive interactions.
  • Uphold and execute the company's customer-service initiatives.
  • Assist with processing and restocking merchandise and monitoring in-store inventory.
  • Assist with floor movement, merchandising, display maintenance, and maintaining cleanliness of the sales floor and warehouse.
  • Organize the warehouse, maintaining labeling, logical placement, organization, and cleanliness.
  • Lead store opening and closing procedures when management is not present.
  • Perform other tasks assigned by a member of the management team.
  • Support the management team through sales-floor leadership and help motivate staff to exceed sales targets.

Benefits

  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Employee discounts
  • Competitive bonus and/or commission plan may be offered
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