Specialized Consultant

EssilorLuxottica•Oakley, CA

About The Position

The Specialized Consultant supports the management team by demonstrating strong sales behaviors and leadership on the sales floor, fostering a positive work environment, and carrying out operational processes and goals in accordance with company standards and policies. The role helps motivate floor staff to exceed sales targets and engages and inspires customers through an exceptional customer experience. It is described as a part-time key-holder position. The consultant represents the Oakley brand, maintains product knowledge, builds positive customer relationships, and executes customer-service initiatives. They assist with merchandise processing, restocking, inventory monitoring, merchandising, display upkeep, and maintaining the cleanliness and organization of the sales floor and warehouse. When management is not present, they lead store opening and closing procedures and perform other tasks assigned by management.

Requirements

  • At least one year of retail experience in a specialized environment.
  • Flexible availability, including evenings, weekends, and holidays.
  • Strong sales experience and a proven ability to achieve top results in individual sales performance.
  • Strong communication, interpersonal, and customer-service skills.
  • Ability to work in a team and interact effectively with others.
  • Good time-management and organizational skills.
  • Proficiency in computer use and experience with cash registers.
  • Ability to stand most of the time or move around on the sales floor or in the warehouse.
  • Bilingual ability.
  • Ability to move merchandise and lift up to 40 lbs.

Responsibilities

  • Represent the brand, demonstrate brand knowledge, and stay current with products.
  • Establish strong customer connections and relationships that support positive interactions.
  • Uphold and execute the company’s customer-service initiatives.
  • Assist with processing and restocking merchandise and monitoring in-store inventory.
  • Assist with floor movement, merchandising, display maintenance, and cleanliness of the sales floor and warehouse.
  • Organize the warehouse, maintaining labeling, logical placement, organization, and cleanliness.
  • Lead store opening and closing procedures when management is not present.
  • Perform other tasks assigned by a member of the management team.
  • Support and motivate floor staff to exceed sales targets through sales behaviors and leadership on the floor.

Benefits

  • Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
  • A competitive bonus and/or commission plan may be offered.
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