Specialist, Workers Compensation

Ford • Dearborn, MI

1d • Hybrid

About The Position

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
To ensure a safe manufacturing environment, our Occupational Health and Safety Engineering team plays a crucial role in hazard prevention, conducting safety audits, providing training, and implementing risk mitigation strategies.
In this position...
The Specialist, Workers Compensation, working under general direction, is responsible for supporting the administration of Workers Compensation policies and procedures related to claim filing, claim fulfillment, incident investigations, etc., with fairness and consistency in a timely manner.
Additionally, the role is also responsible for staying updated on trends and industry practices within the Workers Compensation domain, collaborating with teams to implement training programs, and ensuring compliance with policies. The role would also maintain accurate and confidential records and data related to Workers Compensation matters.

Requirements

• High School Degree
• Minimum 3 years of work experience with a Bachelors degree or 5 years of work experience with a High School degree, preferably in Workers Compensation or a related field.
• Involves frequent (defined as one to two-thirds of the time) lifting of more than 10 to 25 pounds. Work performed requires a good deal of walking or standing and may include some sedentary work and working conditions that include moderate noise levels related to the use of office equipment or machinery. May involve exposure to varying outside temperatures.

Nice To Haves

• Bachelor’s degree in Human Resources, Risk Management, or any other related discipline or commensurate work experience.
• Certified Human Resource Professional (CHRP) (Preferred)
• SHRM Certified Professional (Preferred)
• Certified Public Accountant (Preferred)

Responsibilities

• Implements and execution of the organization's Workers Compensation policies and procedures, with fairness and consistency in a timely manner. Ensures compliance with employment laws, regulations, and company policies.
• Supports handling the workers’ compensation claims from initial report to resolution and investigates accidents involving company staff, vehicles, and equipment. Performs regular workers’ compensation operations review with each plant location to ensure each case has an action plan in place. Ensures necessary documentation is obtained and provided to the claim adjusters.
• Determines the need to report claims and maintains regular communication/review with claim adjusters to ensure excellent management of claims. Represents the company at workers' compensation claim review meetings as required. Coordinates modified duty return-to-work efforts with the claim adjusters, HR, and plant operations.
• Participates in the delivery of Workers Compensation special projects by representing the team as the prime contact, coordinating with senior internal and industry personnel, integrating data and information from multiple sources to identify trends, and innovating solutions to minimize the overall cost of workers’ compensation claims through effective claims management and loss prevention strategies.
• Stays updated on Workers Compensation laws and regulations to ensure program compliance. Monitors claims status, maintains files, and provides necessary support in defense of claims. May maintain occupational safety and health agency records if necessary.
• Supports the preparation of regular reports on Workers Compensation program performance, trends, and metrics for management. Compiles and analyzes data related to workplace injuries, claims, and costs. Maintains important records related to claim processing such as medical bills, treatment plans, etc. Provides input on risk assessments, development of strategies, action plans, and associated recommendations to move claims to settlement or closure.
• Participates in the annual audit process for the company's workers' compensation programs including claims administration, cost analysis, injured employee communications, and return-to-work programs, and updates existing policies related to the Workers Compensation function, whilst maintaining compliance and consistency with relevant laws and companywide policies. Supports the development of trainings to educate employees about the Workers Compensation processes, their rights, and responsibilities.
• Demonstrates full knowledge of industry best practices in Workers Compensation subjects such as loss prevention and rehabilitation management programs along with a strong understanding and application of related concepts and principles. Attends conferences, and other trainings to stay current on risk, claims, and safety developments. Coaches and guides managers and employees on matters related to Workers Compensation.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED