Specialist, Total Rewards & Performance Solutions

Comcast • Philadelphia, PA

4d

About The Position

This job is responsible for contributing to the functional systems and technology department with technical expertise. It involves testing system changes, resolving complex issues, and enhancing system processes. The role supports the department by translating business requirements and ensuring a positive user experience.

Requirements

• Functional Requirements
• Systems Support
• Technical Knowledge
• Bachelor's Degree
• 2-5 Years Relevant Work Experience

Nice To Haves

• While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Responsibilities

• Design, configure, and execute testing for Workday business processes, reports, and enhancements to support business objectives
• Participating in technical projects aimed at addressing system defects, enhancements, and ensuring data integrity
• Working with technical teams to test and implement system upgrades and releases
• Translating functional requirements into technical specifications to support system implementations
• Acting as a higher-level escalation point for complex system support cases
• Implementing innovative solutions and policy changes to improve processes and customer service
• Utilizing process design expertise to present technical solutions to functional challenges
• Supporting the configuration and documentation of third-party vendor integrations
• Recommending functional and technical enhancements based on analysis of new system features
• Documenting and executing test scenarios to validate system changes
• Providing input to optimize the application user experience based on feedback and testing results
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Benefits

• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level