Total Rewards Specialist

Richmond Hill•Richmond Hill, ON

7d•CA$107,918 - CA$125,185

About The Position

The Total Rewards Specialist provides integrated operational, technical, and analytical support across compensation, benefits, pension, and disability management programs. The role is responsible for administering and enhancing Total Rewards programs, leading job evaluation and compensation processes, coordinating disability and leave cases, and supporting data-driven decision-making, program design, and continuous improvement initiatives. This position acts as a key resource to ensure accurate program delivery while managing complex issues and contributing to strategic Total Rewards initiatives.

Requirements

University degree in Human Resources, Business Administration, or related field
Equivalent combination of education and experience may be considered
4–6 years of progressive experience in Total Rewards, including compensation, benefits administration, and disability management
Strong knowledge of compensation, job evaluation, and benefits principles
Working knowledge of disability management, WSIB, and applicable legislation (ESA, OHSA, Human Rights)
Strong analytical and problem-solving skills with advanced Excel capabilities
Experience with HRIS systems (e.g., SAP, Parklane)
Ability to manage complex, sensitive, and confidential matters with sound judgment
Strong organizational skills with the ability to manage competing priorities
Effective communication, stakeholder management, and customer service skills
Ability to identify trends and provide data-driven recommendations

Nice To Haves

Experience in a unionized and/or public sector environment preferred

Responsibilities

Lead job evaluation processes, including job description review, documentation, and maintenance of classification systems
Conduct market research, salary benchmarking, and pay equity analysis
Support development and maintenance of compensation structures and salary administration practices
Provide costing, analytics, and reporting to support collective bargaining and organizational planning
Maintain job and compensation data within HRIS systems
Administer employee benefits programs, including enrollments, changes, and terminations
Liaise with carriers, consultants, and vendors to resolve issues and ensure accurate coverage and service delivery
Support benefits plan design, renewals, and employee communications
Reconcile benefit invoices, support premium calculations, and monitor utilization trends
Recommend cost containment strategies and program improvements
Assist with pension administration and ensure alignment with applicable requirements (e.g., OMERS)
Coordinate and administer WSIB, LTD, and sick leave disability cases
Manage complex and escalated disability cases, ensuring compliance with legislation, collective agreements, and policies
Liaise with employees, managers, insurers, and external providers to support return-to-work and accommodation plans
Maintain documentation, track claims, and monitor associated costs and trends
Prepare required documentation (e.g., WSIB forms) and ensure timely reporting and follow-up
Develop, maintain, and update policies, procedures, and program documentation
Identify opportunities to improve processes, service delivery, and program effectiveness
Support audits, projects, and strategic Total Rewards initiatives
Contribute to the development and implementation of Total Rewards strategies
Compile, analyze, and interpret data related to compensation, benefits, and disability programs
Prepare regular and ad hoc reports (e.g., claims trends, absenteeism, benefits utilization)
Develop insights and recommendations to support decision-making and continuous improvement
Ensure data accuracy and integrity across HRIS and related systems
Respond to employee and manager inquiries related to Total Rewards programs, including benefits, compensation, and leave
Provide guidance on policies, processes, and documentation requirements
Collaborate with HR Business Partners, Payroll, Finance, and external stakeholders to resolve issues
Provide expert advice on complex Total Rewards matters and escalate issues as appropriate
Participate in cross-functional initiatives, committees, and projects