Specialist Sport & Outdoor

DICK'S Sporting Goods•Huntsville, AL
•Onsite

About The Position

At DICK’S Sporting Goods, the Specialist Sport & Outdoor serves as a trusted product expert, helping athletes find appropriate gear and delivering an engaging, athlete-first experience. The role drives sales, supports service execution, and brings energy and product knowledge to interactions with athletes. Specialists also contribute to an inclusive, welcoming store environment and support the team’s operational and merchandising standards.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of experience.
  • Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 pounds, up to 25 times per hour.
  • Ability to stand or walk for extended periods of up to 4 hours.
  • Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
  • Ability to perform repetitive motions for short periods of up to 2 hours continuously.

Nice To Haves

  • Previous retail or customer-facing experience.

Responsibilities

  • Proactively engage athletes to understand their shopping needs and provide an outstanding experience.
  • Provide clear, accurate, and knowledgeable information about products and assortment.
  • Anticipate athlete needs and drive sales through product and service recommendations.
  • Assist with onboarding and training new and existing team members in the designated area of the store.
  • Share best practices, selling skills, and key operational processes as a subject matter expert.
  • Serve as a go-to expert in designated process categories to support smooth execution and productivity.
  • Execute processes efficiently while maintaining an athlete-first mindset and ensuring products are ready for purchase.
  • Maintain merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
  • Promote customer participation in company programs, including loyalty programs, warranties, and private-label credit card enrollment.
  • Help create a welcoming and respectful environment for teammates and athletes.
  • Follow company policies and procedures for safety, loss prevention, and standard operations, as well as applicable external laws and guidelines.
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