Specialist, Security Operations Center

Rivian•Normal, IL

About The Position

Ready to step out of the legacy command center and into a next-generation SOC? At Rivian, we are building the future of mobility, and our Security Operations Center is the nerve center protecting that mission. As a Specialist in our 24/7 global SOC, you won’t just be watching screens—you will be an integral part of an agile, tech-forward team providing critical response and security support across our entire global footprint. Serving as the primary point of contact for enterprise-wide security and safety incidents, you will leverage an advanced, integrated technology ecosystem to proactively detect, triage, and mitigate threats. Because we are a technology company at heart, you will also get hands-on experience monitoring the health of our enterprise security platforms and driving cutting-edge technical security projects. If you are an ambitious, forward-thinking problem-solver looking to scale your SOC/GSOC experience, optimize security technology, and champion a culture of safety and security across a rapidly expanding company, we want you on our team.

Requirements

Associate degree (or equivalent experience) with 1+ years of proven impact in a modern, corporate Security Operations Center (SOC), Global SOC (GSOC), emergency dispatch, military, or a related high-velocity environment.
Strong familiarity with modern security tech stacks (enterprise access control, video management, incident reporting) and seamless proficiency in Google Workspace (Gmail, Docs, Drive, Sheets, Slides, Calendar).
Ability to accurately type at least 40 WPM while simultaneously processing and triaging live phone, radio, or electronic data inputs.
Crisp verbal and written communication skills in English, with the confidence to project authority and clarity to large groups via radio and mass-notification systems.
Uncompromising integrity and a customer-obsessed mindset when interacting with stakeholders at all levels of the organization.
Ability to maintain absolute composure, think critically, and pivot effectively in high-stress, fast-paced, and ambiguous situations.
Highly organized, self-motivated, and capable of multitasking efficiently with an eye toward continuous process improvement.
Flexibility to work nights, weekends, and holidays as operational needs dictate within a 24/7 mission-critical environment.

Responsibilities

Operate within a modern technical security ecosystem—leveraging advanced access control, video analytics, life-safety telemetry, and mass-notification platforms—to proactively detect and mitigate threats across all Rivian locations.
Go beyond standard dispatch. Actively monitor the health and performance of our technical security platforms, and gain valuable experience partnering on system implementations, troubleshooting, and bleeding-edge technical projects.
Act as the first line of defense. Field incoming security inquiries and intake reports of safety anomalies in a calm, decisive, and highly professional manner.
Serve as the calm center of gravity during high-stress situations, coordinating rapid, synchronized responses for medical emergencies, fires, and other high-priority global incidents.
Synthesize real-time information and track security resources accurately using our Computer Aided Dispatch (CAD) and incident management platforms.
Provide frictionless escalations and deliver crystal-clear, concise intelligence to leadership and cross-functional stakeholders during major events.
Partner with the SOC Manager to guide shift operations, supporting a diverse 24/7 team and fostering a highly motivated, inclusive, and high-performance culture rooted in safety and security.
Collaborate with facility stakeholders across the enterprise to resolve incidents, eliminate vulnerabilities, and continuously iterate on Rivian’s global security posture.