Security Operations Center Manager

UnitedHealth Group•Eden Prairie, MN

1d•$91,700 - $163,700•Onsite

About The Position

UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together. We are seeking an experienced and strategic Security Operations Center (SOC) Manager to lead our SOC team in Minneapolis. This role is responsible for overseeing a team of Operators and Analysts, managing crises, and ensuring the effective execution of security operations. The SOC Manager will serve as the leader of day-to-day operations, manage team performance, and coordinate operational handoffs with global partners. Additionally, the role includes executing onboarding processes and overseeing training programs to maintain a high level of operational readiness. This position is full-time (40 hours/week) Saturday - Sunday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6am - 7pm. It may be necessary, given the business need, to work occasional overtime. We offer weeks of paid training. The hours of training will be based on your schedule or will be discussed on your first day of employment.

Requirements

High School Diploma / GED
Must be 18 years of age or older
3+ years of experience in a SOC, intelligence, or corporate security role, with at least 2+ years in a leadership capacity
Experience in crisis management and incident response
Understanding of OSINT tools, platforms, and methodologies
Leadership, communication, and analytical skills
Ability to work in a fast-paced, high-pressure environment with discretion and professionalism
Ability to work in our office at Optum Headquarters – Eden Prairie, MN (In-person, On-site)
Ability to work full-time (40 hours/week) Saturday - Sunday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6am - 7pm. It may be necessary, given the business need, to work occasional overtime

Nice To Haves

Certifications such as ASIS CPP, PCI, or similar
Experience supporting executive protection or event security operations
Experience with performance management and team development
Knowledge of travel risk management platforms and global threat landscapes
Familiarity with global security operations and communication

Responsibilities

Lead and manage a team of SOC Operators and Analysts, ensuring effective monitoring and response to security events.
Oversee crisis management efforts, including coordination with internal stakeholders during critical incidents.
Communicate regularly with department leadership to provide updates on security posture, incidents, and operational metrics.
Manage team performance through regular evaluations, coaching, and development plans.
Coordinate operations handoff to global security partners to ensure continuity and coverage across time zones.
Execute onboarding processes for new SOC personnel, ensuring alignment with operational standards and protocols.
Oversee training programs to maintain and enhance the skills and capabilities of the SOC team.
Ensure compliance with internal policies and external regulations related to security operations.
Support executive protection and event security planning as needed.
Work a rotating weekend schedule with two other managers to support 7-day operating model.