Specialist - Sales

DICK'S Sporting Goods • Montgomeryville, PA

2d

About The Position

At DICK’S Sporting Goods, the Specialist – Sales delivers an engaging, confidence-building shopping experience by connecting athletes with appropriate apparel, footwear, and gear for performance and everyday wear. The role combines product and merchandise expertise with strong customer service to support sales and bring style, comfort, and performance together.

The position also serves as a subject matter expert in a designated area of the store, helping onboard and train teammates and supporting effective operational execution. Specialists maintain an athlete-first mindset, keep products ready for purchase, uphold merchandising and presentation standards, promote company programs, and help create a welcoming and respectful store environment.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.

Nice To Haves

• Previous retail or customer-facing experience.

Responsibilities

• Proactively engage athletes to understand their shopping needs and provide a high-quality shopping experience.
• Provide clear, accurate, and knowledgeable information about products and assortment.
• Anticipate athlete needs and drive sales through product and service recommendations based on a strong understanding of those needs.
• Assist with onboarding and training new and existing team members, focusing on selling skills, best practices, and key operational processes.
• Serve as a go-to expert in designated process categories to support smooth execution and productivity.
• Execute store processes efficiently while ensuring products are ready for purchase and athletes are engaged appropriately.
• Maintain company merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
• Promote customer participation in company programs, including loyalty programs, warranty sales, and private-label credit card enrollment.
• Create a welcoming and respectful environment for teammates and athletes.
• Follow safety, loss prevention, standard operating procedures, and applicable external laws and guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED