Sales Specialist

The Home Depot•Washington, DC

About The Position

Sales Specialists help customers bring their project ideas to life by offering product options, providing samples, and recommending solutions, including installation and related services. They listen to customer needs, address concerns, and explain current promotions and financing options. By understanding local competitors and communicating Home Depot’s advantages, Sales Specialists guide customers through each step, set clear expectations, and support a smooth shopping experience. They are expected to meet monthly sales goals and other metrics to drive store sales. They also help keep the store clean, organized, and safe, work as part of a team to deliver excellent customer service, and monitor inventory to maintain in-stock availability.

Responsibilities

  • Offer customers product options and samples, and recommend solutions, including installation and related services.
  • Listen to customer needs, address concerns, and highlight current promotions and financing options.
  • Understand local competitors and communicate Home Depot’s advantages.
  • Guide customers through each step, set clear expectations, and ensure a smooth shopping experience.
  • Meet monthly sales goals and other metrics to drive store sales.
  • Help keep the store clean, organized, and safe.
  • Work as part of a team to deliver excellent customer service.
  • Monitor inventory and drive in-stock availability.
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