Specialist, Sales Generalist

Otis•Urbandale, IA

2d•Onsite

About The Position

Otis is seeking a motivated Sales Generalist based in Urbandale, Iowa, to drive growth across its Eastern Iowa service business. The role focuses on expanding the customer portfolio through new business development, recaptures, conversions, and service sales. The Sales Generalist also manages existing customer relationships, identifies additional opportunities, and recommends solutions that support elevator system performance and reliability. The territory includes Iowa City, Cedar Rapids, Mason City, and the Quad Cities. The position involves regular travel throughout the territory, including occasional overnight travel, customer and job-site visits, and collaboration with service, operations, and other internal teams. The successful candidate will develop elevator industry and technical knowledge through training, field exposure, and collaboration with experienced colleagues.

Requirements

At least 2 years of sales experience or at least 2 years of elevator industry experience.
A growth-oriented mindset and confidence in prospecting, developing relationships, and pursuing new business.
Experience in outside sales, business development, account management, project management, operations, or another relevant customer-facing role.
Strong communication, relationship-building, presentation, and consultative selling skills.
Strong organizational and territory-management skills, including the ability to prioritize opportunities across a broad geographic area.
Initiative and ability to work independently while collaborating closely with a local team.
Bachelor's degree or high school diploma with relevant professional experience.
Ability and willingness to travel regularly throughout Eastern Iowa, including Iowa City, Cedar Rapids, Mason City, and the Quad Cities, with occasional overnight travel.
Must have work authorization that does not require employer sponsorship; Otis does not support H-1B or TN sponsorship for this position.

Nice To Haves

Technical aptitude or experience in an industrial, mechanical, construction, equipment, or similarly technical environment.

Responsibilities

Drive business growth throughout Eastern Iowa by identifying and pursuing new service opportunities, recaptures, and conversions.
Prospect and develop customer relationships through networking, referrals, market outreach, and in-person engagement.
Manage and grow an existing customer portfolio while identifying additional sales opportunities.
Meet with customers and prospects to understand their needs and recommend value-driven solutions.
Build and maintain an active sales pipeline across the territory.
Identify opportunities for service sales, small upgrades, and other customer solutions.
Travel throughout the territory to meet customers, visit job sites, and develop relationships with key decision-makers.
Partner with service, operations, and other internal teams to support customers and deliver a strong customer experience.
Develop elevator industry and technical knowledge through training, field exposure, and collaboration with experienced team members.

Benefits

401(k) plan with company match and a separate automatic retirement contribution.
Medical, prescription drug, dental, and vision coverage for colleagues and eligible dependents beginning on the first day of employment.
Three weeks of paid vacation and paid company holidays.
Paid sick leave.
Employee assistance and wellness incentive programs.
Life insurance and disability coverage.
Voluntary legal, pet, home, and auto insurance.
Birth/adoption and parental leave benefits.
Adoption assistance.
Tuition reimbursement program.
Peer recognition and service anniversary awards.
Spot performance bonus opportunities.
Employee Scholar Program sponsorship for colleagues pursuing degrees or certification programs.
Training and resources to build leadership and capabilities in Sales, Field, Engineering, and Major Projects.