Specialist-Registration I

Indiana University Health SystemFishers, IN
Onsite

About The Position

This role supports daily patient access operations, with a focus on patient check-in/check-out, pre-registration, and managing incoming messages. The position plays a key role in ensuring a smooth, efficient, and positive patient experience while coordinating with the care team.

Requirements

  • High School Diploma/GED is required.
  • Basic proficiency in MS Office (Word, PowerPoint, Excel).

Nice To Haves

  • Relevant experience in a health care setting.
  • Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
  • Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.

Responsibilities

  • Perform patient check-in and check-out processes
  • Complete pre-registrations and manage patient information accurately
  • Monitor and respond to pool messages in a timely manner
  • Facilitate patient flow from arrival to destination efficiently and professionally
  • Gather and verify demographic and financial information to support accurate records and reimbursement
  • Schedule appointments
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