Specialist-Registration I

IU Health • Indianapolis, IN

9h • Onsite

About The Position

This role supports front-end patient access operations and ensures a smooth, positive experience for patients from arrival through departure. The Registration Specialist facilitates patient flow, collects accurate demographic and financial information, and supports scheduling and administrative functions to ensure efficient clinic operations and optimal reimbursement.

Requirements

• High School Diploma or GED
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)

Nice To Haves

• Medical office experience is a plus!
• Experience in a healthcare setting
• Familiarity with medical terminology, insurance processes, and clinical workflows
• Knowledge of ICD-10 and CPT coding
• Ability to interpret insurance information

Responsibilities

• Patient registration, insurance verification, and check-in/check-out
• Schedule, reschedule, and manage patient appointments
• Manage referrals, faxes, and Cerner messages
• Coordinate with other clinic locations, SPAC, and billing teams as needed
• Answer incoming calls and direct patients and visitors appropriately
• Collect payments, explain charges and policies, and ensure accurate documentation
• Support overall patient flow in a timely, professional, and accurate manner

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED