Specialist, Quality

L3Harris•Salt Lake, UT

13d

About The Position

The SAP Support Quality Specialist provides expert support for SAP ECC and SAP ME, resolving complex transaction, material, and production issues while maintaining data accuracy and traceability. The role requires a thorough understanding of preproduction processes, the use of preproduction material on production orders, Bill of Material requirements, and diagnosing structure and as-built discrepancies. The specialist supports the proper processing of Material Review Board (MRB) dispositions and deviation requirements, maintains material attributes through the required SAP transaction code, creates and manages equipment records, and troubleshoots valuation discrepancies on equipment records and orders. The role also supports Root Cause and Corrective Action (RCCA) efforts, develops and updates work instructions, Control Plans, training materials, and procedures, and guides associates in the correct and efficient use of SAP transactions. Additional duties include supporting miscellaneous project planning efforts and related activities as directed by leadership.

Requirements

Proficient knowledge of SAP ECC and SAP Manufacturing Execution (ME), including troubleshooting complex transactions, material, and production issues.
Thorough understanding of preproduction processes and use of preproduction materials on production orders.
Knowledge of Bill of Material (BOM) requirements and ability to identify and resolve product structure and as-built record discrepancies.
Ability to maintain data accuracy, material traceability, and manufacturing process integrity.
Experience processing MRB dispositions and deviation requirements.
Proficiency maintaining material attributes using the related SAP transaction code.
Experience creating and managing equipment records and resolving valuation discrepancies associated with equipment records and production orders.
Ability to support RCCA investigations and activities.
Experience developing and updating work instructions, Control Plans, training materials, and procedures.
Ability to train and guide associates in the accurate and efficient use of SAP transactions.
Strong cross-functional collaboration and communication skills.
Professionalism, strong attention to detail, and proactive, innovative problem-solving skills.
Bachelor’s degree and a minimum of 4 years of prior relevant experience; alternatively, a graduate degree and a minimum of 2 years of prior related experience; or, in lieu of a degree, a minimum of 8 years of prior related experience.

Nice To Haves

Practical knowledge of project management.

Responsibilities

Provide expert support for SAP ECC and SAP ME, troubleshooting complex transactions, material, and production issues.
Maintain data accuracy, material traceability, and manufacturing process integrity.
Apply knowledge of preproduction processes and use of preproduction materials on production orders.
Identify and resolve discrepancies between product structures and as-built records, including Bill of Material requirements.
Process Material Review Board (MRB) dispositions and deviation requirements.
Maintain material attributes using the required SAP transaction code.
Create and manage equipment records and troubleshoot valuation discrepancies on equipment records and production orders.
Support Root Cause and Corrective Action (RCCA) investigations and activities.
Develop and update work instructions, Control Plans, training materials, and procedures.
Train and guide associates in the accurate and efficient use of SAP transactions.
Collaborate across organizations and communicate effectively with cross-functional teams.
Support project planning efforts and other related activities as directed by leadership.