Specialist, Quality (Technical Training)

L3Harris Technologies•Greenville, TX

4d•Onsite

About The Position

This position supports the deployment and administration of Technical Training programs and Learning Management System (LMS) applications across the Integrated Mission Systems (IMS) Greenville facility. Working with stakeholder groups, subject matter experts, and content owners, the Specialist provides guidance on training and learning requirements to ensure alignment with contractual and regulatory obligations, enterprise training policies and processes, quality standards, and learner experience expectations. The role uses LMS tools and established processes to administer training programs and courses, maintain accurate learner records, and report on learning activities. It requires understanding facility roles and training requirements driven by contractual and regulatory needs, along with the ability to collaborate across organizational levels. This is an in-person, onsite position in Greenville, Texas. The schedule starts as 5-8’s, Monday through Friday, and must flex across all shifts to support training needs. Extended hours and off-shift or weekend schedules may be required.

Requirements

Bachelor’s degree and a minimum of two years of prior related experience; or a post-secondary/associate’s degree and a minimum of six years of prior related experience; or a graduate degree or equivalent with zero to two years of prior related experience.
Ability to work onsite in Greenville, Texas.
Ability to work extended hours and support training needs across all shifts, including off-shift or weekend schedules, as required.
Ability to obtain a US Government Secret Clearance.
Proficiency with standard office productivity tools, particularly Excel, and training-related software.
Clear and professional written and verbal communication skills.
Strong attention to detail and accuracy in reporting and documentation.
Ability to manage multiple assignments while maintaining quality and organization.

Nice To Haves

Business experience related to LMS administration or database management, or an equivalent combination of education and experience.
Working knowledge of Success Factors LMS or other LMS applications.
Working knowledge of Microsoft Teams, Power BI, SharePoint, and Articulate 360.
Positive team-player attitude and a continuous learner mindset.
Strong customer service orientation and ability to support users effectively.
Ability to engage stakeholders at all levels through strong written and verbal communication.
Strong analytical and troubleshooting abilities.
Self-directed and proactive, with the ability to take initiative and drive tasks to completion.
Coordination, tracking, organizational, and time-management skills, including multitasking.
Proficiency with Microsoft Office applications, particularly Excel and PowerPoint.

Responsibilities

Assist in defining, developing, and maintaining documented training processes, procedures, and practices related to Technical Training and other assigned responsibilities.
Develop training packages, including learning objectives, curriculum materials, presentations, and assessments to measure training effectiveness.
Provide in-person support for learning activities, monitor learner progress, assist onsite users, and perform required system testing and maintenance.
Respond to learners and guide them through testing and training requirements; assign curricula and record completions in learner profiles accurately and efficiently.
Provide timely customer service and daily onsite support for manager and employee training inquiries.
Manage training initiatives, course assignments, and related analyses to ensure accurate distribution and timely completion of required learning.
Develop tools, materials, and resources to enhance training delivery and support functional areas, customers, and organizational needs.
Coordinate onsite training logistics, including instructor assignments, scheduling, communications, classroom setup, and operation of multi-level computer networks and audio/visual equipment.
Support scheduling and proctoring of required examinations and maintain training documentation for filing, retention, and auditing.
Perform administrative tasks such as data entry, record retention, and uploading information to the LMS and related systems.
Participate as a team member in project teams, process improvement initiatives, and cross-functional efforts.
Manage multiple assignments while maintaining accuracy, quality, and organization.
Work onsite to support learners and training activities, and support training needs across shifts, including off-shift or weekend schedules as required.
Obtain a US Government Secret Clearance.