SPECIALIST QUALITY MICRO

VIVOS HOLDINGS • Overland, MO

1d • Onsite

About The Position

This role is responsible for handling technical specification requests, questionnaires, and forms. The Specialist will review QA Master Data and provide weekly reports. Additional projects may be assigned, such as those related to CARB. A key responsibility includes writing and completing responses for UL or BV unacceptable reports concerning quality-related issues within 10 business days or the allotted timeframe. The Specialist will also update customer specifications via web portals as requested by sales, coordinate the retrieval of quality information for customers, and communicate and coordinate changes requested by customers (e.g., component changes or special instructions). The role also involves supporting and conducting Target Inspection processes at the Distribution Center (DC) and reviewing records or inspecting retains upon request to support investigations. Projects for the QA Director may also be assigned.

Requirements

• Must have working knowledge of computer usage including Microsoft Word, Microsoft Excel, Microsoft Access and SAP, and other work processing, database, or spreadsheet programs.
• Works well with computers (ability to create spreadsheets, databases, etc…)
• Technical writing skills.
• Ability to analyze data & track trends.
• Ability to analyze problems utilizing basic tools (pareto charts, root cause analysis, gap analysis, etc…)
• Requires excellent writing and organizational skills.
• Minimum of Associates Degree or college level course work which includes: 1 year of general chemistry, Basic English (English/Composition 101, etc…)
• A minimum of 5 years of experience in a regulated industry is required.
• A background in chemistry preferred.
• Personal computer proficiency required.

Nice To Haves

• Technical Writing course work preferred.
• Some computer course work preferred.
• Previous experience can be substituted for education.

Responsibilities

• Answer Technical specification requests, questionnaires and forms.
• Review QA Master Data and provide weekly report.
• Write and complete response for UL or BV unacceptable reports quality related issues within 10 business days or within allotted timeframe.
• Update customer specifications through web portals as requested by sales.
• Coordinates the retrieval of quality information (surveys, etc…) for the customer.
• Communicates and coordinates changes requested by customer (component changes or special instructions).
• Support and conduct Target Inspection process at Distribution Center (DC).
• Review records or inspect retains on request to support investigations.
• Projects for QA Director as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree