Specialist-Practice Operations

Indiana University Health System•Indianapolis, IN

About The Position

The Specialist-Practice Operations provides support for organizational practice operations and reports to the Service Line Administrator. The role monitors budgets and practice targets, evaluates and implements policies and procedures, manages projects, and works with all levels of management and physicians to accomplish goals. It also provides interim managerial support when a Practice Administrator and/or Clinic Manager is absent. The position calls for a leader who advances IU Health’s mission and values and helps improve health outcomes. The role emphasizes proactive problem solving, relationship building, collaboration, analysis, critical thinking, and ethical practice, while supporting organizational and team goals.

Requirements

  • Bachelor’s degree required.
  • Minimum 2–4 years of professional office experience; healthcare-related experience is preferred.
  • Familiarity with healthcare organizations required.
  • A Master of Health Administration or Master of Business Administration may be accepted in lieu of experience.

Nice To Haves

  • Concentration in accounting, business, management, science, or health administration.
  • Professional office experience in a healthcare-related setting.

Responsibilities

  • Monitor budgets and practice targets.
  • Evaluate and implement policies and procedures.
  • Manage projects and work with management and physicians to accomplish goals.
  • Provide interim managerial support in the absence of a Practice Administrator and/or Clinic Manager.
  • Proactively resolve issues, address concerns, identify potential risks, and improve processes and outcomes for moderately complex initiatives.
  • Provide exemplary customer service to internal and external customers and encourage teamwork.
  • Collaborate with others to identify business solutions and contribute to team and organizational goals.
  • Analyze problems and opportunities, evaluate alternatives, identify root causes, and make sound recommendations.
  • Maintain appropriate confidentiality, uphold ethical practices, and promptly report or respond to unethical behavior or conflicts of interest.
  • Demonstrate commitment to IU Health’s mission, vision, and values.
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