Specialist, People Systems

Ancestry
Hybrid

About The Position

The Specialist, People Systems supports the day-to-day delivery of People Systems services, maintaining accurate system configuration, data quality and MI reporting. Working closely with People stakeholders, the role helps to resolve operational issues, supports change activity (including testing and documentation) and contributes to continuous improvement to ensure People Systems meet business needs. Supports the People Systems delivery engine by providing reliable insights, reporting, tools and system support that enable effective People processes. Contributes to the optimisation and scalability of People Systems through process and workflow improvements, maintaining documentation, and supporting user engagement and adoption.

Requirements

  • Experience in maintaining the configuration and day-to-day administration of core HR processes (e.g., Hire to Retire (HTR), core compensation, and Leave and Absence (LOA)) within at least one core HR system module.
  • Proficiency in extracting, cleansing, and analysing People data (primarily in Excel) to identify trends, respond to stakeholder queries, and support operational decision-making.
  • Experience in building, refreshing, and quality-checking MI reporting and dashboards using Power BI (or similar tools).
  • Ability to support cross-functional change and improvement activity by completing assigned tasks, preparing test scripts, executing tests, and documenting results.
  • Skill in working with stakeholders to gather requirements, clarify priorities, and translate needs into practical system solutions and process updates.
  • Experience in troubleshooting system and data issues by investigating root cause, identifying fixes, and escalating where required.
  • Ability to provide clear updates, guidance, and documentation on system processes, changes, and reporting outputs to technical and non-technical audiences.
  • Experience in carrying out routine data quality checks and reporting controls to maintain data and system integrity.
  • Effective workload management skills, including prioritizing tasks, meeting deadlines, and maintaining visibility of cyclical activities and planned roadmap work.
  • Experience collaborating with PBPs, Total Rewards, COEs, People Tech/HRIS, Payroll, and Shared Services to support adoption of People Systems solutions and deliver agreed outcomes.

Responsibilities

  • Maintain the configuration and day-to-day administration of core HR processes (e.g., Hire to Retire (HTR), core compensation, and Leave and Absence (LOA)) within at least one core HR system module.
  • Extract, cleanse and analyse People data (primarily in Excel) to identify trends, respond to stakeholder queries, and support operational decision-making.
  • Build, refresh and quality-check MI reporting and dashboards using Power BI (or similar tools), ensuring outputs are accurate, timely and insight-led.
  • Support cross-functional change and improvement activity by completing assigned tasks, preparing test scripts, executing tests, and documenting results for sign-off.
  • Work with stakeholders to gather requirements, clarify priorities, and translate needs into practical system solutions and process updates.
  • Troubleshoot system and data issues by investigating root cause, identifying fixes, and escalating where required to meet service levels.
  • Provide clear updates, guidance, and documentation on system processes, changes, and reporting outputs to technical and non-technical audiences.
  • Carry out routine data quality checks and reporting controls to maintain data and system integrity, contributing to agreed KPIs.
  • Manage workload effectively by prioritising tasks, meeting deadlines, and maintaining visibility of cyclical activities and planned roadmap work.
  • Collaborate with PBPs, Total Rewards, COEs, People Tech/HRIS, Payroll, and Shared Services to support adoption of People Systems solutions and deliver agreed outcomes.

Benefits

  • bonus
  • equity
  • health insurance
  • dental insurance
  • vision insurance
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