Specialist, Parts Programs (18-Month Contract)
About The Position
At Mazda, we love sharing the beautiful machines we craft with the world. But even more, we love building relationships with the people who help make it all possible. We are a team of passionate car fanatics with an incurable love affair with the road. We continually strive to challenge the status quo and make it our mission to put people, quality, and experiences before transactions. If you possess an unwavering commitment to delivering service excellence and a strong desire to shatter industry stereotypes, Mazda Canada is looking for you. The Specialist, Parts Programs oversees and enhances all aspects of Mazda Canada’s Dealer Direct Program, including the Retailer-facing tire program. This role involves coordinating and aligning Original Equipment Manufacturer (OEM) and distributor operations with Mazda Canada. The incumbent will manage Retailer communications, ensure accurate billing reconciliation, and execute program initiatives as their primary objectives. This position is instrumental in driving organic sales growth, strengthening Retailer engagement, and refining program processes to elevate brand value and the overall customer experience.
Requirements
- Post‑secondary education in business or supply chain management or related field
- 1-2 years of automotive industry experience in parts or tire programs preferred
- Strong relationship management and communication skills
- Experience working with suppliers, OEMs, or distributors
- Financial acumen with experience in billing reconciliation
- Exposure to project management and program coordination experience
- Analytical mindset with a focus on process improvement
- Ability to work cross-functionally with marketing, finance, and operations teams
- Experience supporting vendor contracts and supplier performance
- Background in sales support or dealer network operations
- Proficiency in business systems, MS Excel and Power Point, base knowledge of dealer portal systems
Responsibilities
- Manage and develop all communications and correspondence with Dealer Direct OEMs and distributors, while supporting Retailer-facing communications related to tire programs.
- Lead and manage the Winter Tire Booking Program, including planning, coordination, and execution.
- Attend and facilitate monthly vendor and supplier operational performance reviews.
- Maintain and update supplier contracts as required, ensuring compliance and alignment with business objectives.
- Identify and implement process improvements to drive efficiency and increase sales across all current Dealer Direct suppliers.
- Create and maintain supplier part numbers within the Oracle EBS systems, ensuring accuracy and consistency.
- Reconcile all Dealer Direct and tire billing using MDrive, ensuring timely and accurate financial processing.
- Provide suppliers with up-to-date OEM specifications for new model year vehicles.
- Collaborate with internal marketing teams to promote incentives, campaigns, and seasonal programs to Retailers.
- Support Retailer facing communication development process.
Benefits
- Mazda Canada Inc. is an Equal Opportunity Employer and upon request by the applicant, accommodations will be provided in all parts of the hiring process.
- Mazda Canada Inc. is an Employer Partner of the Canadian Center for Diversity and Inclusion, Diversio, Empowering Auto Conference and Equitek Employment Solutions.
- Our Charity Partners are Indspire and Pathways to Education.
- Mazda Canada Inc. is proud to be a part of Canada's Top 100 Employers! We have also been included in the Top 100 Greater Toronto Area Employers for 11 years consecutively.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
