Specialist, Learning & Development - (Contract - Hybrid)

Frontier Careers•Denver, CO

6d•Hybrid

About The Position

The Specialist, Learning & Development is responsible for developing, implementing, and administering high-quality, impactful training programs and materials for the Company. As part of their responsibilities, this role will host our new hire orientation program, onboarding course, and work diligently to keep the content fresh and engaging. They’ll also help manage the HR training activities throughout the organization with a specific focus on developing and implementing training that supports a strong customer service culture aligned with the company’s mission and core values. The work schedule for this role is designated as hybrid, and will be in-office up to 4 days a week.

Requirements

High school diploma required
Competent in interpersonal communications, collaboration, critical-thinking and problem solving
Moderate to advanced computer application “user” skills such as database, spreadsheet applications and PowerPoint presentations
Strong oral, written and presentation communication skills
Proven ability in the development and implementation of training solutions
Ability to effectively manage multiple, concurrent projects and priorities
Ability to demonstrate strong instructional and facilitation skills
Proven ability to communicate clearly with persons in all levels of the organization (written and verbal) regardless of the message
Self-directed and independent work habits

Nice To Haves

Associates or Bachelor’s degree preferred
Previous human resources experience strongly preferred, with a focus on learning & development
Experience in training content creation strongly preferred
Previous experience with Learning Management Systems strongly preferred

Responsibilities

Design, develop, coordinate, and deliver high-quality learning experiences that support organizational objectives and training standards through instructor-led, virtual, self-paced, and multimedia-based learning solutions.
Coordinate and deliver the new hire orientation experience to ensure content remains relevant, engaging, and aligned with organizational objectives.
Facilitate orientation sessions for all new employees and partner with subject matter experts for various orientation topics.
Be a champion for the company’s customer service culture, identifying opportunities to strengthen the culture and customer service orientation of employees and contractors through targeted training initiatives.
Act as a centralized point of contact for questions related to HR/employee learning and development resources.
Manage the Learning Management System (LMS) for the company to monitor compliance and organizational hierarchy.
Collaborate with HR Business Partners and the Manager of Learning & Development to evaluate organizational training needs and develop or source learning solutions that effectively address identified skill and knowledge gaps.
Manage special projects and committees as needed.
Act as a liaison for training to ensure standardization and consistency within the company.
Serve as an internal training consultant for company.