Specialist, IT Infrastructure

Celestica International LPRichardson, TX
Onsite

About The Position

The Specialist, IT Infrastructure - Systems Administrator will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and upkeeping the operating environments; responding to incidents & problems, planning for growth, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Support core networking fundamentals, including TCP/IP, DNS, DHCP, and wireless setups. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services.

Requirements

  • Strong customer service orientation
  • Strong analytical, troubleshooting and problem solving skills.
  • Good communication (both oral and written) and documentation skills.
  • Good leadership and teamwork skills.
  • Negotiation and conflict resolution skills.
  • Good ability to plan projects and tasks.
  • Change Management oriented based on ticketing platforms.
  • Good understanding of IT requirements for an end to end solution, including security, business continuity, disaster recovery, risk analysis and preparing business cases.
  • In-depth knowledge of the Windows OS (server and client), Active directory and the desktop operating environment.
  • Fundamental knowledge of networking concepts, Layer2 VLANs, DHCP, DNS.
  • Basic understanding of IEEE 802.11 standards (including Wi-Fi 6, Wi-Fi 6E, and Wi-Fi 7), how signals travel, signal-to-noise ratios (SNR), and dealing with interference or dead zones.
  • Advanced knowledge of infrastructure service management & diagnostic tools and processes
  • Advanced knowledge of end-point security management tools and processes
  • Experience handling network security issues (viruses, malware, social engineering)
  • Understanding of IT Infrastructure asset lifecycle management

Nice To Haves

  • Linux and other mainstream OS knowledge will be helpful.
  • Nutanix/VMware implementation experience a plus
  • Cisco experience is a plus

Responsibilities

  • Install, maintain, upgrade, and continuously improve the site's operating environment.
  • Ensure the ongoing reliability, performance, and security of the infrastructure.
  • Monitor and upkeep operating environments.
  • Respond to incidents and problems.
  • Plan for growth and deployment of new technologies.
  • Design, install, configure, maintain, and perform testing of PC/server operating systems, networks, and related utilities and hardware.
  • Support core networking fundamentals, including TCP/IP, DNS, DHCP, and wireless setups.
  • Troubleshoot problems as reported by users.
  • Support Web access and telephony services.
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