IT Infrastructure & Network Specialist
Prada Group•New York, NY
•$85,000 - $100,000
About The Position
The Network and Infrastructure Specialist is responsible for designing, implementing, maintaining, and supporting the network infrastructure for offices, stores, and warehouses/stockrooms. Moreover, an IT Infrastructure & Network Specialist is also responsible for supporting locally hosted servers and office network & server hardware.
Requirements
- Experience with routers, switches, firewalls, load balancers, VPN, quality of service
- Experience supporting locally hosted servers and office network & server hardware
- Experience with network performance monitoring and optimization
- Experience troubleshooting network hardware and software issues
- Experience providing remote support
- Experience collaborating with IT professionals and third-party partners
- Experience with network security policies and access control
- Experience with capacity management and IP addressing audits
- Experience overseeing daily IT operations
- Experience monitoring IT tickets and SLAs
Nice To Haves
- Experience working in a luxury sector company
- Experience working in an international environment with diverse teams
- Experience with specialized Prada hardware
Responsibilities
- Support the design and implementation of new solutions and improve the resilience of the current environment
- Configure and install various network devices, servers, and services (e.g., routers, switches, firewalls, load balancers, VPN, quality of service) as well as servers and specialized Prada hardware
- Help maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization
- Troubleshooting and resolving network issues, including hardware and software problems
- Provide remote support to on-site engineers and end users/customers during installation, maintenance, or disposal
- Collaborating with other IT professionals within the organization and with third-party partners to ensure problem resolution, project deployment, and infrastructure enhancement
- Support various network projects as a member of the IT Infrastructure Service Desk
- Secure network systems by establishing and enforcing policies and defining and monitoring access
- Report network operational status by gathering and prioritizing information and managing projects
- Undertake capacity management and audit of IP addressing and hosted devices within data centers
- Overseeing the daily operations of the IT department and ensuring that systems and networks are running smoothly
- Monitoring raised IT Tickets and ensuring that SLA are being followed.
Benefits
- Annualized salary of $85,000 - $100,000
- Potential eligibility for bonuses and other incentive opportunities
- Working in a creative and international environment
- Opportunities for professional growth
- Inclusive work environment with equal opportunities
- Fair and respectful workplace
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
