Specialist II - Mortgage Servicing Operations
About The Position
Mortgage Lending is responsible for originating, evaluating, processing, and servicing residential mortgage products while ensuring a high-quality client experience and adherence to regulatory and underwriting standards. Mortgage Servicing Operations supports the administration and servicing of mortgage loans throughout the life of the loan. Activities may include payment processing, escrow administration, customer support, investor reporting, regulatory compliance, and operational risk management. Other duties may be assigned. This role requires basic knowledge of job procedures and tools, obtained through work experience, and may require vocational or technical education. The position works under moderate supervision. Problems are typically routine but may sometimes require interpretation or deviation from standard procedures. The role communicates information that requires some explanation or interpretation. It typically requires 2 or more years of relevant experience and may require vocational or technical training. NMLS registration may need to be obtained and/or maintained.
Requirements
- Typically requires 2 or more years of relevant experience.
- May require vocational or technical training.
- May require obtaining and/or maintaining NMLS registration.
Responsibilities
- Support administration and servicing of mortgage loans throughout the life of the loan.
- Perform activities that may include payment processing, escrow administration, customer support, investor reporting, regulatory compliance, and operational risk management.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability coverage
- Paid time off
- Retirement savings through a 401(k) plan
- Wellness resources
- Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
