Specialist II - Mortgage Servicing Operations

Atlantic Union Bank Careers • Reston, VA

2d

About The Position

Mortgage Lending is responsible for originating, evaluating, processing, and servicing residential mortgage products while providing a high-quality client experience and adhering to regulatory and underwriting standards. Mortgage Servicing Operations supports the administration and servicing of mortgage loans throughout the life of each loan. Activities may include payment processing, escrow administration, customer support, investor reporting, regulatory compliance, and operational risk management. Other duties may be assigned.

This career level requires basic knowledge of job procedures and tools, typically acquired through work experience, and may require vocational or technical education. The role works under moderate supervision. Problems are generally routine but may sometimes require interpreting or deviating from standard procedures. The position communicates information that may require explanation or interpretation.

Requirements

• Typically requires 2 or more years of relevant experience.
• May require vocational or technical training.
• May require obtaining and/or maintaining NMLS registration.
• Requires basic knowledge of job procedures and tools.
• Works under moderate supervision and handles routine problems, with occasional interpretation of or deviation from standard procedures.

Responsibilities

• Support the administration and servicing of mortgage loans throughout the life of each loan.
• Perform activities that may include payment processing, escrow administration, customer support, investor reporting, regulatory compliance, and operational risk management.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability coverage
• Paid time off
• 401(k) retirement savings plan
• Wellness resources
• Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed