Specialist II - Teller (Ghent Branch)

Atlantic Union Bank•Norfolk, VA
•$33,500 - $53,600•Onsite

About The Position

Branch Delivery is responsible for providing high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. The Teller conducts credit and debit transactions in compliance with bank policies and procedures, maintains an appropriate cash supply, and prepares daily proof records while maintaining an acceptable difference record. The role may include processing night deposits and ATM transactions, providing excellent customer service, and referring customers to other bank staff for product sales or problem resolution. Other duties may be assigned. This role requires basic knowledge of job procedures and tools, generally acquired through work experience and potentially vocational or technical education. The Specialist II works under moderate supervision, handles primarily routine problems that may sometimes require interpretation or deviation from standard procedures, and communicates information that may require explanation or interpretation.

Requirements

  • Typically requires 2 or more years of relevant experience.
  • May require vocational or technical training.
  • Must be able to stand for extended periods and lift objects weighing up to 30 pounds.

Responsibilities

  • Conduct credit and debit transactions in compliance with bank policies and procedures.
  • Maintain an appropriate cash supply and prepare daily proof records while maintaining an acceptable difference record.
  • Process night deposits and ATM transactions, as needed.
  • Deliver excellent service to bank customers.
  • Refer customers to other bank staff for product sales or problem resolution, as appropriate.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability coverage
  • Paid time off
  • 401(k) retirement savings plan
  • Wellness resources
  • Other programs supporting teammates' health and financial well-being
  • Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.
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