Specialist II, Parts Quality- Temp

Hyundai Mobis • Fountain Valley, CA

10d

About The Position

Hyundai MOBIS Parts America (MPA), a subsidiary of Hyundai MOBIS and an automotive parts supplier, provides after-sales service parts support for Hyundai, Kia, and Genesis. Its Accessories division develops accessories for those brands for installation on new vehicles in the United States and Canada.

The Specialist II, Parts Quality administers part quality checks across the MPA network. The role provides instructions for inspecting current inventory and limited future receipts, identifies and quarantines suspect stock, and submits and oversees supplier claims for damaged or defective AIS parts. The Specialist evaluates claims and contests decisions that do not align with current MPA policy.

The position tracks open inspections and reports inspection statistics and other quality activity. It works with the Parts Helpdesk and contacts at MHQ, affiliates, and within MPA to resolve quality issues and manage official quality announcements. The role also provides special reports and completes projects as directed by management. The work schedule is 7:00 a.m. to 4:00 p.m., with minimal overnight travel of up to 10% by land and/or air. The role is described as temporary and non-exempt, with hourly compensation of $54,363.95–$80,186.83.

Requirements

• 2–4 years of automotive experience.
• Knowledge of parts catalogs.
• Adobe Suite knowledge.
• Ability to communicate main points through photos.
• Microsoft Suite knowledge, including Word, Excel, PowerPoint, Visio, Outlook, and Access.
• Intermediate computer skills, including email, routine database use, word processing, and spreadsheets.
• Ability to apply common-sense understanding and carry out detailed written or oral instructions.
• Clear and effective communication with related parties.

Nice To Haves

• Bachelor’s degree in a related field or experience showcasing individual areas of automotive parts is desired.
• A bachelor’s degree in Arts is listed as preferred.

Responsibilities

• Coordinate with the Parts Helpdesk to identify, review, and communicate inspections of current Parts Distribution Center stock and limited future receipts.
• Help identify and quarantine suspect stock.
• Track and report open inspections and statistics from previous inspections with PDC activity.
• Submit and process supplier claims related to damage and defects for AIS parts.
• Use judgment on supplier claims and contest decisions that do not comply with current MPA policy.
• Manage official quality announcements and communicate with relevant contacts at MHQ, affiliates, and within MPA to resolve them in a timely manner.
• Manage other parts quality issues through timely communication with relevant contacts.
• Provide special reporting and perform special projects as directed by management.
• Track stock inspections, parts checks, official quality announcements, and supplier damage and defective claims.
• Track and update or remove inspection lags on expired inspections.
• Complete stock inspections and part checks in line with the three-month target and provide accurate monthly KPI reporting.
• Submit claims within 10 business days or 14 calendar days.
• Work toward a 65% parts technical claim acceptance rate, supporting the overall 65% supplier claims acceptance goal on a line basis.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer matching.
• Tuition reimbursement.
• Paid vacation, paid sick days, and paid holidays.
• Mapped career plans and opportunities to develop and promote talent.
• Company discounts and more.

What This Job Offers

• Career Level: Mid Level