Specialist, Flight Operations

United Aviate Academy•Goodyear, AZ

1d•Onsite

About The Position

The Specialist, Flight Operations balances resource utilization with student training needs, ensuring schedules are planned and executed to support both operational resources and student progress. The role schedules assets according to the allocation plan, oversees day-to-day execution of the training schedule, coordinates aircraft maintenance, and helps ensure aircraft availability and airworthiness. The Specialist works with students, instructors, and team members to address scheduling and resource needs, document operational issues, and maintain flight records and reporting for operations management. The position is based in an airfield setting with loud noise and flashing lights, and may involve moving items weighing up to 25 pounds across the office.

Requirements

High school diploma or equivalent required.
Must be able to pass a five-year felony background check.
Good people skills and customer service skills.
Exceptional written and oral communication skills and ability to interact with a wide variety of people.
Positive attitude and willingness to learn new responsibilities, adapt to change, collaborate as a team player, and pursue continuous improvement.
Strong motivation and excellent time-management and organizational skills.
Ability to handle multiple tasks and meet deadlines.
Interpersonal skill and tact to establish and maintain effective working relationships.
Service-oriented approach and professional mentality.
Efficient multitasking skills.
Problem-solving and information-analysis skills.
Independent decision-making skills.
Attention to detail; organizational skills; and commitment to compliance, ethical behavior, governance and controls, and company and financial policies.
Commitment to the company culture as a subsidiary of United Airlines and valuing the Core4.

Nice To Haves

At least one year of experience preferred.
Knowledge of Microsoft Office programs, such as Word and Excel, preferred.
Associate degree preferred but not required.

Responsibilities

Schedule assets according to the allocation plan.
Stay up to date with scheduling tools and systems.
Maintain working knowledge of applicable regulations, contractual frameworks, and operational policies and procedures that affect scheduling.
Oversee day-to-day execution of the training schedule.
Coordinate aircraft maintenance and ensure available aircraft are airworthy.
Help identify and resolve resource discrepancies.
Guide students and instructors on materials needed before a flight.
Document and report issues that may affect the schedule, student or instructor performance, or resources.
Maintain historical data on all flights and provide necessary reporting to operations management.
Ensure each flight is completed as assigned by the company, adhering to schedules, routes of flight, and load manifests.
Collaborate with team members to resolve potential schedule and resource conflicts.
Provide excellent customer service.
Perform other duties and responsibilities as assigned.