Specialist, Flight Operations

United Aviate Academy•Goodyear, AZ

About The Position

The Specialist, Flight Operations balances resource utilization and student training priorities, ensuring the schedule is planned and executed in a way that supports efficient resource use and student progress. The role schedules assets according to the allocation plan, oversees daily execution of the training schedule, coordinates aircraft maintenance, and helps resolve resource discrepancies and schedule conflicts. The Specialist provides guidance to students and instructors, documents and reports issues affecting schedules, performance, or resources, maintains historical flight data, and provides reporting to operations management. Flights must be completed as assigned while adhering to schedules, routes of flight, and load manifests. The position is located in an airfield setting with loud noise and flashing lights. It requires the ability to complete the essential functions and physical requirements of the job, including sometimes moving items weighing up to 25 pounds across the office. The employer is an equal opportunity employer committed to diversity and nondiscrimination.

Requirements

High school diploma or equivalent.
Must be able to pass a five-year felony background check.
Good people and customer service skills.
Exceptional written and oral communication skills and the ability to interact with a wide variety of people.
Positive attitude and willingness to learn new responsibilities, adapt to change, collaborate as a team player, and pursue continuous improvement.
Strong motivation and excellent time-management and organizational skills.
Ability to handle multiple tasks and meet deadlines.
Interpersonal skill and tact to establish and maintain effective working relationships.
Strong service orientation and professional mentality.
Efficient multitasking skills.
Problem-solving and information-analysis skills.
Independent decision-making skills.
Attention to detail, organizational skills, and commitment to compliance, ethical behavior, governance, controls, and company and financial policies.
Proficiency with Microsoft Office products.

Nice To Haves

At least one year of experience preferred.
Computer skills, including knowledge of Microsoft Office programs such as Word and Excel, preferred.
Associate degree preferred but not required.

Responsibilities

Schedule assets according to the allocation plan.
Stay up to date with scheduling tools and systems.
Maintain working knowledge of applicable regulations, contractual frameworks, and operational policies and procedures affecting scheduling processes.
Oversee day-to-day execution of the training schedule.
Coordinate aircraft maintenance and ensure available aircraft are airworthy.
Aid in identifying and resolving resource discrepancies.
Guide students and instructors regarding materials required before a flight.
Document and report issues that may affect the schedule, student or instructor performance, or resources.
Maintain historical data on all flights and provide necessary reporting to operations management.
Ensure each flight is completed as assigned, adhering to schedules, routes of flight, and load manifests.
Collaborate with team members to resolve potential schedule and resource conflicts.
Provide excellent customer service.
Perform other duties and responsibilities as assigned.