Director-Flight Operations

Cirrus Aircraft•Alcoa, TN

About The Position

With flight safety as the highest priority, the Director-Flight Operations leads the flight operations function, providing leadership and direction through managers and senior individual contributors to deliver a world-class flight and flight-training experience to Cirrus Aircraft customers. As a functional leader, the Director sets and executes Flight Operations strategy, is accountable for the performance and results of diverse teams across multiple locations, and anticipates changing business and regulatory direction. The Director fosters a culture that values safety, recruits top talent, and supports team-member engagement and growth. This role is instrumental in creating a customer-centered, world-class training experience and develops and executes the function’s annual operating plan, budget, and long-range strategy. It requires extensive aviation experience, leadership across managers and teams, flight-training and flight-operations process development and implementation, and extensive flight-training customer-service experience. The position follows Cirrus’ Flexible Work Guidelines, including required in-office presence as outlined by company policy. Schedule and onsite expectations may vary according to business needs and will be communicated by the manager. Travel may be required as needed, including to Cirrus locations in Duluth, Minnesota; Knoxville, Tennessee; Grand Forks, North Dakota; Orlando/Kissimmee, Florida; McKinney, Texas; Benton Harbor, Michigan; and Scottsdale/Chandler, Arizona, as well as other regions for events or business needs. Reliable and consistent attendance is expected. Work beyond 40 hours per week may be required.

Requirements

Bachelor’s degree required.
At least 5 years of leadership experience overseeing flight-training or flight-operations team members.
At least 12 years of flight-training or flight-operations experience.
Experience establishing, implementing, and achieving departmental goals and objectives.
Experience establishing, implementing, and achieving financial targets.
Minimum FAA ASEL commercial pilot qualification with a current FAA first- or second-class medical certificate.
FAA-certified flight instructor with instrument privileges.
Demonstrated ability to drive employee development and engagement.
Ability to establish flight-training business processes and leverage technology to produce consistent and predictable business outcomes.

Responsibilities

Establish a culture that values safety and continuous improvement.
Recruit and onboard top talent and engage team members to reach their fullest potential.
Empower team members to use Cirrus Aircraft Guiding Principles and Service Essentials to create a world-class flight-training experience.
Develop and execute functional strategy, plans, and budget; drive day-to-day operations to achieve departmental and functional goals and financial targets.
Make timely, data-driven decisions to address complex challenges and achieve the best business outcomes.
Use data and department metrics to inform, align, and prioritize strategies and tactics to provide a world-class customer experience, support the employee experience, and achieve business objectives.
Maintain reliable and consistent attendance.

Benefits

Medical, vision, and dental coverage, with additional dependent coverage options.
Employer-paid group term life insurance and short- and long-term disability insurance.
Flexible spending and health savings accounts, including company contributions to an HSA.
Well-being resources including Calm Health, an Employee Assistance Program, and wellness incentives through the medical provider.
401(k) plan with dollar-for-dollar matching up to 5% after 90 days and full vesting after one year of service.
PTO plans starting at 100 accrued hours within the first year.
Paid holidays.
Two weeks of paid parental leave.
Paid funeral leave and jury-duty time.
Tuition reimbursement and professional growth opportunities.
Cirrus Store, partner, and marketplace discounts.
Company and employee clubs at various locations.
Sign-on bonus.