Specialist, Donor Engagement

planintern•Toronto, ON

5d•CA$50,000 - CA$62,000•Hybrid

About The Position

The Specialist plays a key role within the Recurring Products & Donor Engagement team, supporting the development and execution of multi-channel donor engagement and stewardship campaigns focused on existing supporters. Responsible for end-to-end campaign coordination, the Specialist works closely with internal teams and external partners to deliver high-quality campaigns that strengthen donor relationships, improve retention, and support revenue growth through effective marketing, communications, project management, and performance optimization.

Requirements

Demonstrated experience working on direct mail and email marketing campaigns, with a foundational understanding of donor segmentation, and digital and print best practises to support revenue and donor retention targets.
Experience coordinating multi-channel campaign deliverables across varied cross-functional teams for timey delivery of key campaigns.
Experience analyzing marketing performance data and delivering actionable insights to optimize key campaign metrics and KPIs across multiple channels.
Excellent organization and project management skills with a high level of attention to detail and accuracy.
Proficient in Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
University or College graduate with a concentration in fundraising, marketing, or a related field; or equivalent combination of education and work experience in place of the above.
Applicants must be eligible to work in Canada for the duration of the work term. Proof of eligibility will be required.

Nice To Haves

A passion for mission driven work and personal values aligned with those of Plan International Canada’s values.
Clarity in your career goals and interests, and the ability to articulate how we can support you in achieving them.
An adaptable work style; open to collaboration; ability to thrive in a fast-paced, evolving work culture.
experience with Salesforce and/or other CRM system[s]

Responsibilities

Support manager in the execution of strategies that help increase lifetime value across various supporter segments.
Develop and lead campaign briefings across varied cross-functional stakeholders for key annual campaigns.
Manage the day-to-day project management of several key cross-product campaigns throughout the year.
Collaborate with and manage internal stakeholders and external agency relationships to ensure a best-in-class donor experience.
Help monitor, track and lead the performance analysis of in-market campaign progression against KPIs, identify trends, and make recommendations for campaign optimization.
Coordinate, enhance and monitor donor experience and related processes.
Manage budgets for campaigns and ensure expenses are tracked, monitored and reported to identify cost efficiencies where possible.
Support other members on the team, as well as limited support to a variety of cross-functional stakeholders as required during key campaign periods.