Specialist, Dispatch Operations
About The Position
Scotts Miracle-Gro is seeking a Dispatch Operations Specialist to join its team in Geismar, Louisiana. The role coordinates Scotts and Growing Media freight to support efficient operations and timely deliveries. It includes negotiating rates with contract carriers and maintaining records and paperwork to ensure private fleet and contract carriers comply with applicable state, federal, and local regulations. The specialist confirms or processes orders and bills of lading, helps customers with delivery scheduling and order problems, and coordinates production schedules and shipments with production personnel and other Growing Media plants. The role also provides backup for general office functions and carries out special projects and other office duties as requested. The hourly pay range is $31.25–$42.30, paid weekly. Scotts states that actual pay may depend on skills, qualifications, experience, and geographic location. Benefits include medical, dental, vision, and life insurance; holidays, vacation, and sick time; healthcare navigation and advocacy; a 401(k) company match; discounted company stock purchases; an annual wellness reimbursement; assistance with fertility treatments, adoption, or surrogacy; and time away to support a growing family. Benefit eligibility may vary by employment status or other factors.
Requirements
- High school diploma.
- Two years of experience in a traffic- or freight-related field.
- Previous experience dispatching trucks.
- Microsoft Office and computer skills.
- Strong leadership and communication skills.
- Ability to manage multiple priorities while maintaining a strong customer service orientation.
- Prior negotiation experience.
- Knowledge of state, local, and federal DOT regulations.
- Knowledge of office procedures.
Responsibilities
- Coordinate Scotts and Growing Media freight to maximize efficiency and ensure timely deliveries.
- Negotiate freight rates with contract carriers.
- Maintain and process records and paperwork to ensure private fleet and contract carriers comply with state, federal, and local regulations.
- Confirm and/or process orders and bills of lading.
- Advise customers about delivery scheduling and order problems.
- Develop production schedules in conjunction with the Production Supervisor.
- Coordinate shipments with production personnel and other Growing Media plants.
- Respond to inquiries from customers, truck drivers, and corporate personnel.
- Cross-train and provide backup for general office duties, including scale operation, accounts payable, production entry, and inventory posting.
- Perform special projects and other office duties as requested.
Benefits
- Medical, dental, vision, and life insurance benefits available within a month of start date.
- Holidays, vacation, and sick time benefits available within a month of start date.
- Healthcare navigation, advocacy, and support.
- 401(k) company match up to 7.5%, with immediate participation and vesting.
- Ability to purchase company stock at a 15% discount from market value.
- $600 annual wellness reimbursement program.
- Up to $30,000 to help cover fertility treatment, adoption, or surrogacy costs.
- Up to 18 weeks of time away to support a growing family.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
