Specialist, Creative Operations – Fashion, WFJ and Arts & Culture

CHANEL • New York, NY

5d • Hybrid

About The Position

CHANEL is seeking an enthusiastic and detail-oriented Specialist to join our Creative Operations team in New York. Reporting to the Group Director of Creative Operations, you will support the end-to-end execution of US campaigns, ensuring flawless delivery and alignment with both global and local brand strategies. As a Specialist, you will be responsible for administrative support for all project activities and foster collaboration across cross-functional partners including events, media, marketing, and procurement teams. Our ideal candidate will have 2–3 years of experience and a genuine passion for enabling creativity and project coordination.

Requirements

• A positive, can-do attitude and collaborative spirit—you show up for your team, communicate openly, and thrive in a creative, fast-paced environment.
• Exceptional attention to detail and organizational skills, with the ability to manage administrative tasks, maintain accurate project documentation, and support multiple workstreams simultaneously.
• Clear written and verbal communication skills, with the ability to coordinate effectively across teams and partners.
• A proactive, solution-oriented mindset with a willingness to learn, adapt, and take initiative.
• 2–3 years of experience in creative operations, content production coordination, or a related field.
• Hybrid Schedule: requires a minimum of three days in-person in NYC office.
• Bachelors/Bachelors of Arts Degree or preferred experience in Creative Operations, Marketing, PR/Communications, or Production/Design.

Nice To Haves

• Experience with project management tools such as Monday.com, Smartsheet, or similar platforms is a plus.

Responsibilities

• Support the planning, execution, and delivery of Global and local campaigns across all channels (print, digital, media, visual merchandising, events) while maintaining alignment with CHANEL’s global creative standards.
• Create, maintain, and track project timelines flagging key milestones and potential risks to the Group Director of Creative Operations to ensure timely delivery of all assets.
• Review and manage creative requests under the guidance of manager, ensuring project objectives, deliverables, and deadlines are clearly communicated to stakeholders.
• Perform administrative functions of the Creative Operations team, including scheduling, meeting coordination, status reporting, and maintaining organized project documentation.
• Assist the content production team with tasks as needed for US Arts & Culture programming and local campaigns, coordinating between internal teams, vendors, and partners to keep projects moving forward.
• Contribute to the continuous improvement of team processes by proactively identifying opportunities to streamline coordination and communication.

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree