Specialist, Client Processing Representative II

BNY Mellon • Pittsburgh, PA

1d • $52,000 - $80,000 • Onsite

About The Position

BNY is seeking a Specialist, Client Processing Representative II to join its Loans Enablement Operations team in Pittsburgh, Pennsylvania. The role performs routine and non-routine client service and transactional support, provides analytics and reporting, and helps improve and automate transaction processing systems. The representative advises organizational units and teams to support timely service delivery and issue resolution, and participates in product development, enhancements, and system testing to ensure accurate and efficient processing of high-value transactions.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• Detail-oriented.
• Excellent verbal and written communication abilities.
• Ability to self-manage, prioritize, and execute workload.
• Familiarity with technical applications, including Microsoft Office applications.
• Applicable local or regional licenses or certifications as required by the business.

Nice To Haves

• 3–5 years of total work experience preferred.
• Experience in brokerage processing preferred.
• Prior loan operations experience in a financial services setting preferred.

Responsibilities

• Perform routine and non-routine client service and transactional support functions.
• Provide analytics and reporting services.
• Work to improve and automate transaction processing systems.
• Advise organizational units and teams to ensure timely service delivery or issue resolution.
• Participate in product development, enhancement, and system testing to support accurate and efficient processing of high-value transactions.

Benefits

• Competitive compensation and benefits programs.
• Wellbeing programs and access to flexible global resources and tools.
• Paid leaves, including paid volunteer time.
• Potential eligibility for an annual discretionary incentive award.
• Eligible employees may enroll in a 401(k) plan.
• Eligible employees may participate in company-sponsored medical, dental, vision, and basic life insurance plans.
• Eligible employees may receive paid time off, including vacation and sick time; benefits depend on the position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level