Specialist, Client Processing II - Loans Enablement

BNY Mellon•Pittsburgh, PA
•$52,000 - $83,000

About The Position

BNY is seeking a Specialist, Client Processing II to join its Loans Enablement Operations team in Pittsburgh. The role performs routine and non-routine client service and transactional support, provides analytics and reporting, and helps improve and automate transaction processing systems. The specialist advises organizational units and teams to support timely service delivery and issue resolution, and participates in product development, enhancements, and system testing to ensure accurate and efficient processing of high-value transactions.

Requirements

  • Bachelor’s degree or an equivalent combination of education and experience.
  • Detail-oriented.
  • Excellent verbal and written communication abilities.
  • Ability to self-manage, prioritize, and execute workload.
  • Familiarity with technical applications, including Microsoft Office applications.
  • Applicable local or regional licenses or certifications, as required by the business.

Nice To Haves

  • 3–5 years of total work experience preferred.
  • Experience in brokerage processing preferred.
  • Prior loan operations experience in a financial services setting preferred.

Responsibilities

  • Perform routine and non-routine client service and transactional support functions.
  • Provide analytics and reporting services and work to improve and automate transaction processing systems.
  • Advise organizational units and teams to ensure timely service delivery or issue resolution.
  • Participate in product development, enhancement, and system testing to ensure accurate and efficient processing of high-value transactions.

Benefits

  • Competitive compensation and benefits and wellbeing programs.
  • Flexible global resources and tools.
  • Paid leaves, including paid volunteer time.
  • Potential eligibility for an annual discretionary incentive award.
  • Eligible employees may enroll in a 401(k) plan.
  • Eligible employees may participate in company-sponsored medical, dental, vision, and basic life insurance plans for themselves and eligible dependents.
  • Other benefits may include paid time off such as vacation and sick time, depending on the position offered.
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