Specialist, Client Account Management (Northeast)

Deloitte•Tampa, FL

11d•$69,400 - $115,700•Onsite

About The Position

We’re looking for an autonomous self-starter with outstanding organizational and program management skills – a strategic thinker who’s also a natural collaborator. As a Client Account Manager (CAM) in Deloitte’s Government and Public Services Industry, you’ll work with senior leaders on some of our most important accounts – helping our teams build relationships, win projects and deliver work.

Requirements

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to provide clear guidance to others
Bachelor’s degree
4+ years of experience in account management, consulting, or both
4+ years of experience in project management
2+ years of experience managing multiple concurrent tasks and priorities
2+ years of experience using Microsoft Office applications, including PowerPoint and Excel
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Nice To Haves

Experience working in a professional services environment
Experience supporting business development, pursuits, or proposal development
Experience working with government or public sector clients
Experience developing presentations, reports, or account materials for senior stakeholders
Experience coordinating account operations, meetings, or team communications
Experience supporting account planning through market, client, or competitive intelligence analysis

Responsibilities

Coordinating financial analysis, reporting, opportunity tracking, and internal account reporting to support account performance and delivery excellence
Supporting account strategy execution, leadership meetings, relationship assessment activities, and targeted client programs that advance account plan objectives
Developing, tailoring, and coordinating account materials, content, and events in support of account leaders, pursuits, proposals, and client relationship strategy
Managing cross-functional account operations, including risk and compliance coordination, procurement support, contract management activities, onboarding and offboarding support, and team communications
Analyzing market, client, and competitive intelligence and identifying process improvement or automation opportunities that support profitable account growth and efficient delivery