Specialist Claims

The Hartford • Hartford, CT

20h • Hybrid

About The Position

The Hartford is an insurance company focused on making a difference beyond coverages and policies, offering opportunities for employees to achieve their goals. As a Claims Specialist, the role involves managing a caseload of complex, high-exposure auto and general liability claims throughout their lifecycle. Given that these claims often lead to litigation, prior experience in handling litigated matters and managing defense counsel is a mandatory requirement for this position.

Requirements

• Bachelor’s degree required
• Minimum of seven years handling complex litigated coverage and liability matters
• Candidate should be disciplined, results-oriented and able to focus on bottom line results
• Superior analytical ability and organizational skills
• Excellent oral and written communication skills
• Excellent strategic thinking ability and execution skills
• Excellent negotiation and advanced technical claim handling skills, including knowledge of coverage and tort laws
• An ability to communicate thoughts clearly and concisely, and to influence and persuade others
• Superior interpersonal skills
• An ability to exceed expectations and influence others

Nice To Haves

• law degree a plus

Responsibilities

• Conducting investigations and analyzing and evaluating the information learned
• Making coverage determinations and communicating written position(s) to insureds and other required parties
• Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
• Presenting cases to management for expense or indemnity reserve authority above established authority levels
• Developing and implementing resolution strategies to achieve high quality outcomes
• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
• Attending trials and mediations as necessary
• Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives
• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
• Providing support to field offices to assist field personnel with coverage and liability analysis, time limit demands, extra contractual exposure evaluations and other issues of complexity
• Work with business partners to evaluate and address claim trends and developments
• Address inquiries from agents and policyholders, providing superior customer service

Benefits

• 401K
• Medical
• Dental
• Vision
• Life and Disability Insurance. Effective day 1.
• 25 days paid time off in your first full year
• Paid Holidays
• Tuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support your career development (subject to additional requirements).
• Student Loan Paydown Program – eligible to participate after 6 months of service. The Hartford will make a direct contribution of $125 per month – with a lifetime maximum up to $10,000 – as a supplemental payment towards your student loan in order to help you manage the stress of student debt and help you pay down your student loan faster.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees