Claims Specialist

HUB International • Kansas City, MO

1d • Hybrid

About The Position

The Claims Specialist will be responsible for independently and proactively managing the Casualty and Workers Compensation claims program within our Commercial Lines Department. HUB International is a recognized global leader dedicated to helping individuals and companies navigate risk and manage the complexities of insurance. Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

Requirements

• 1-3 years of insurance brokerage or property/casualty claims experience required
• P&C/Adjusters License required or able to obtain within 120 days from hire
• Ability to perform each essential duty satisfactorily
• Ability to demonstrate teamwork, written communication, initiative, quality management, and project management competencies
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to effectively speak to customers and teammates
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Proficient in Microsoft Office including Excel, Word, and Power Point
• Ability to follow guidelines on working in BMS (EPIC) for premium efficiency with your team
• Must hold a valid Driver’s License
• Dependable transportation
• High school or equivalent education
• 2-5 years of relevant experience

Nice To Haves

• Bachelor’s degree preferred
• Industry knowledge in multiple Commercial Lines of coverage a plus; Workers Compensation, Property, Auto, General and Professional Liabilities, Cyber…etc.
• Bilingual in English and Spanish a big plus

Responsibilities

• Manages and communicates claims issues with client, carrier or producer
• Reviews claim status regularly and follows up as needed
• Provides status reports to clients and keeps service teams informed as needed
• Researches and obtains claims data from carriers as needed
• Handles claims consistent with our clients and corporate policies, procedures and HUB Broker Standards and also in accordance with any statutory, regulatory and ethics requirements
• Responsible for keeping Broker Management System up to date with correspondence and/or notes on open claims

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees